working with TeamViewer

[zoran]

I want to work using TeamViewer between two macs, is it vital that both macs use the same version of TeamViewer?

 

[elf69]

no it is not.

Just be aware that after 5 hours use it will log you out and in again every few minutes in the free edition.

I have hit this limit on my own mac and as such helping friends remotely is not a pain in backside.

Just too expensive for me at moment to buy.

 

[zoran]

Ok thanx, you say 5hours, why is this a problem? Once you're out you can connect right back again correct?

 

[elf69]

true but say 1 hour per day after 5 days that's your 5 hour limit.

not 5 hour per session, 5 hours total.

I hate this limit. it will still work free but keeps auto logging you in and out once you reach the 5 hour limit.

This is remote assist mode, I have not tried unattended remote control for over 5 hours.
This may work longer or no limit.

I only use it to help friends but I have reached the 5 hour total limit.

 

[zoran]

Okay. Regarding the version thing, higher version can log into lower team viewer version, vice versa will not work! Can anyone confirm this?

 

[techwarrior]

Okay. Regarding the version thing, higher version can log into lower team viewer version, vice versa will not work! Can anyone confirm this?

Correct. I just downloaded v12 (beta) and successfully connected to a v11 client, but the v11 client cannot connect to the v12.

 

[dwig]

Correct. I just downloaded v12 (beta) and successfully connected to a v11 client, but the v11 client cannot connect to the v12.

Correct. This has been the case all along. The master "controlling" machine has to run the same version or a newer version than the client machine.

It doesn't matter what OS either machine uses other than older OS versions can limit you to older versions of TeamViewer. One of the machines that I occasionally need to take over still runs MacOS 10.6.8 which limits it to an older version of TV. I can access it from my Win 10 machines (both my 8" tablet and my desktop) and from my PowerMac running Mavericks, all running newer version of TV. I can't use the 10.6.8 machine to access any of the others since the others run newer versions of TV.

 

[zoran]

Ok thanks guys, its pretty clear now.
There are two more issues that i need to work out. One is how to not let the mac to sleep so that i will be able to log into it. And the other is even if it sleeps, how can i wake it!

 

[dante20007]

I've tried Teamviewer for a family need but I've had too many limitations and technical problems to be a real good option.

I'm looking for another software but didn't find a good one at the moment.

 

[elf69]

Dante20007 would you expand on the issues you encountered?

thanks