Workout App not measuring swim distance

Discussion in 'Apple Watch' started by Tex-Twil, May 11, 2019.

  1. Tex-Twil macrumors 68020

    Tex-Twil

    Joined:
    May 28, 2008
    Location:
    Berlin
    #1
    Hi,
    I have a Apple Watch serie 4 (GPS only) and the Workout "Pool Swim" does show the distance during the swim. Once I complete the activity, the iOS activity app shows correctly the distance.

    It used to work fine.

    I have the latest watchOS 5.2

    Any ideas?
     
  2. tobefirst macrumors 68040

    tobefirst

    Joined:
    Jan 24, 2005
    Location:
    St. Louis, MO
    #2
    I’ve had this happen once or twice. A restart fixed it at least until it happened again a month later.
     
  3. iamasmith macrumors 6502

    iamasmith

    Joined:
    Apr 10, 2015
    Location:
    Cheshire, UK
    #3
    I've had this twice, my wife has had it one.

    Restart the watch to fix it as mentioned.
     
  4. Monkswhiskers macrumors regular

    Joined:
    Feb 6, 2018
    #4
    See further down, I posted the same issue the other day. I rang Apple, the tech said try resetting, I haven't swum yet but have started the activity walking forward mimicking arm motion, have done this a few times and it is counting so fingers crossed. He said if it persists then unpair/repair, but not at that stage yet.
     
  5. Tex-Twil thread starter macrumors 68020

    Tex-Twil

    Joined:
    May 28, 2008
    Location:
    Berlin
    #5
    restarting the Apple Watch worked!

    I restart it so not often that I did not even thing about doing it.

    Thanks for your help!
     

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