iPad mini Worth replacing a broken iPad Mini 2nd Gen Screen?

[Moccasin]

Last weekend I carelessly cracked the screen of my retina iPad Mini - it slipped from my grasp when using it at a table and in catching it I banged it on the table edge.

I took it to Apple and a Genius told me that they didn't/can't repair the damage and my only option with them would be to pay £200 for a replacement. This seems rather steep - I can apparently get £60 for it in trade in with Apple, yet a brand new replacement is £249, so that would actually be slightly cheaper!

A variety of companies offer screen repairs for iPad Minis but I'm a bit wary. If Apple can't/won't repair, how will a 3rd party company repair reliably?

Has anyone had a repair of the Mini 2 screen, and if so is it still as good as before or is the touchscreen performance degraded? It seems that the touch panel underneath the cracks is still working fine.

 

[Gav2k]

Last weekend I carelessly cracked the screen of my retina iPad Mini - it slipped from my grasp when using it at a table and in catching it I banged it on the table edge.

I took it to Apple and a Genius told me that they didn't/can't repair the damage and my only option with them would be to pay £200 for a replacement. This seems rather steep - I can apparently get £60 for it in trade in with Apple, yet a brand new replacement is £249, so that would actually be slightly cheaper!

A variety of companies offer screen repairs for iPad Minis but I'm a bit wary. If Apple can't/won't repair, how will a 3rd party company repair reliably?

Has anyone had a repair of the Mini 2 screen, and if so is it still as good as before or is the touchscreen performance degraded? It seems that the touch panel underneath the cracks is still working fine.

They won't do it in store as it requires to much effort. I've repaired several and it's simple enough just takes time and patients.

 

[Moccasin]

They won't do it in store as it requires to much effort. I've repaired several and it's simple enough just takes time and patients.

Thanks. Annoying then that they don't suggest getting it repaired if they can't be bothered.

 

[millydog]

Worth replacing a broken iPad Mini 2nd Gen Screen?

I had a bad experience with a 3rd party iPad mini (1st gen) screen repair, so I personally wouldn't do it again. The first time they put the screen on, the home button would swivel the whole way around and the iPad registered screen touches that were imaginary. It turns out that there was some glue or something that was a part of the screen assembly that was causing the behavior.
I got them to replace the screen again. They were going to asses how to fix the current one, but it broke while trying to get it off. So needless to say, I wasn't charged for subsequent replacements.
....But things continued to go wrong. The next screen broke on them & I had to await for a third. Then the third screen also registered the random touches. They worked out why and fixed it. However, I wasn't really happy. When the screen was off, I could see hair under the screen and the top left of the screen didn't sit flush anymore. Also, the home button continued to rotate. It might be a 'feature' of screen replacements, I am not sure.
Anyway, after the hassles I'd had, I was at a point where I'd given up & realized that it wouldn't be perfect anymore & now it was too late to take it to Apple to get the screen replaced. I wish that is what I did in the first place.
A few weeks later, the corner of the screen lost a chip of the glass in the same corner where it wouldn't sit flush. I could now see a piece of metal poking up in that spot, which was the cause of that.
I ended up putting this down to a lesson of never doing it again. I'd always go to Apple in the future. This was not worth the lower cost, it has actually devalued my iPad even more.
Sometimes I am tempted to take it to a different repair place to see if they can fix it. My daughter uses the iPad, it works well, the screen is just broken in a non-screen area....but I just don't know if I want to go through all this again.

 

[Moccasin]

I had a bad experience with a 3rd party iPad mini (1st gen) screen repair, so I personally wouldn't do it again. The first time they put the screen on, the home button would swivel the whole way around and the iPad registered screen touches that were imaginary. It turns out that there was some glue or something that was a part of the screen assembly that was causing the behavior.
I got them to replace the screen again. They were going to asses how to fix the current one, but it broke while trying to get it off. So needless to say, I wasn't charged for subsequent replacements.
....But things continued to go wrong. The next screen broke on them & I had to await for a third. Then the third screen also registered the random touches. They worked out why and fixed it. However, I wasn't really happy. When the screen was off, I could see hair under the screen and the top left of the screen didn't sit flush anymore. Also, the home button continued to rotate. It might be a 'feature' of screen replacements, I am not sure.
Anyway, after the hassles I'd had, I was at a point where I'd given up & realized that it wouldn't be perfect anymore & now it was too late to take it to Apple to get the screen replaced. I wish that is what I did in the first place.
A few weeks later, the corner of the screen lost a chip of the glass in the same corner where it wouldn't sit flush. I could now see a piece of metal poking up in that spot, which was the cause of that.
I ended up putting this down to a lesson of never doing it again. I'd always go to Apple in the future. This was not worth the lower cost, it has actually devalued my iPad even more.
Sometimes I am tempted to take it to a different repair place to see if they can fix it. My daughter uses the iPad, it works well, the screen is just broken in a non-screen area....but I just don't know if I want to go through all this again.

That's what I'm worried about. I pay money for a fixed iPad but then end up having to send it back for repair again. I wish Apple made their products a little more repairable.

 

[tibas92013]

I gather you did not purchase AppleCare Plus for your Ipad mini2 as this covers this type of incident?

 

[Moccasin]

I gather you did not purchase AppleCare Plus for your Ipad mini2 as this covers this type of incident?

Sadly not. As the iPad is in a case, I thought it was worth the risk. Clearly I was wrong. I could claim on home insurance but the excess and risk of premium increasing means it's probably not worth it.

 

[hockeyman94]

Sadly not. As the iPad is in a case, I thought it was worth the risk. Clearly I was wrong. I could claim on home insurance but the excess and risk of premium increasing means it's probably not worth it.

You just need to make sure that you go to a reliable repair shop. There are a lot of people willing to repair your iPad but not everyone has the skill to repair it. Also some people will buy the cheapest parts which is also not good because they are more likely to be defective. Look up a repair shop using yelp.