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FooArk

macrumors 6502
Original poster
Dropped my iPad 2 and it has a lil crack on the screen.

Could I go to them about the backlight issue and ask for a repair? If not how much would it cost to be repaired?
 
Dropped my iPad 2 and it has a lil crack on the screen.

Could I go to them about the backlight issue and ask for a repair? If not how much would it cost to be repaired?


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Although they could say that because you have broken the glass, you can't prove that that didn't cause the backlight bleed. The in-store Geniuses seem to be generally very nice though.
 
Like the above poster said.. be honest. I'm in the process of working to become a Genius in the future, and personally, and same goes with friends of mine that are geniuses, are more willing to help someone out if they are honest and own up to a mistake that they made, like dropping their device, rather than someone trying to cheat the system and BS their way into a replacement. They have heard every excuse in the book. Be honest and you will most likely have a much better experience.
 
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