Would Apple replace an iPhone that has non functional home button?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by incises0ul, Jun 2, 2010.

  1. incises0ul macrumors newbie

    Joined:
    Apr 10, 2010
    #1
    I got my phone screen repaired by a guy about 2 months ago.I had the phone since March. The button just stopped working completely so would apple give me a free phone?
    The guy told me it would void my warranty if he repaired my phone, but do you hink they'd just give me a phone right on the spot once they see the button isn't functional? Would they need to open up the phone?
     
  2. stridemat Moderator

    stridemat

    Staff Member

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    Apr 2, 2008
    Location:
    UK
    #2
    Does the guy who repaired you screen work for Apple? If not then I think you could be out of luck. While in warranty always use Apple certified repairs.
     
  3. incises0ul thread starter macrumors newbie

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    Apr 10, 2010
    #3
    No, he wasn't, but it was working fine after he repaired it and that was 2 months ago. It just stopped working today.
     
  4. Applejuiced macrumors Westmere

    Applejuiced

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    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #4
    Give it a try anyway.
    Just dont tell them anything about the screen repair you did before.
    It might not even have anything to do with it.
     
  5. stridemat Moderator

    stridemat

    Staff Member

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    #5
    If Apple do open and discover that some of the stickers inside have been tampered with then you will be out of luck. As Applejuiced says, its worth a try.
     
  6. incises0ul thread starter macrumors newbie

    Joined:
    Apr 10, 2010
    #6
    But do you think they would open up the phone?
    Or just hand me a new one?
    And what if I play dumb with the repair and say he claimed to work for apple?
     
  7. stridemat Moderator

    stridemat

    Staff Member

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    UK
    #7

    There is always a chance they might. When my iPhone was replaced they didn't, however they did check all the water sensors. IMO ignorance would not be an excuse.
     
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    Dont say anything, just play dumb.
    I dont know what happened, the home button just stopped working.
    They probably wont even open it.
     
  9. incises0ul thread starter macrumors newbie

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    Apr 10, 2010

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