Would Apple replace my chipped trackpad?

Discussion in 'Mac Accessories' started by danetello, Dec 6, 2011.

  1. danetello macrumors 6502

    Joined:
    Dec 23, 2010
    Location:
    London, UK
    #1
    I accidentally chipped my trackpad on my iMac last week when I dropped it :(. The iMac is still under warranty, would Apple be able to replace the trackpad if it is still working but chipped?
     

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  2. adamtheturtle macrumors member

    Joined:
    Dec 5, 2011
    #2
    That is not covered by Apple's warranty as it is accidental damage. People have got away with worse however.
     
  3. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #3
    Warranty specifically excludes damage from accidents. It only covers manufacturing defects.
     
  4. wrinkster22 macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #4
    1) You would get better responses if you posted this in the perrifels section, not the iMac
    2) being under warranty is not relevant you dropped it!!! The warranty covers manufacturing defects only
    3) It is possible they may swap it but unlikely.
    4) maybe if it stopped working the would replace it but it is still working for peets sake!

    Thats like going to a car dealership and asking them to give you a new car after you crashed it.
     
  5. DaLurker macrumors 6502

    Joined:
    Mar 30, 2006
    #5
    Probably not, but you can always try. Drop by the Apple Store and ask a Genius, then report back here :)
     
  6. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #6
    Does that affect the performance of the device? No.

    Will Apple replace a device that that is functionally sound? No.
     

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