Would appreciate some advice please

Discussion in 'iMac' started by Roberto Barcellona, Jul 17, 2016.

  1. Roberto Barcellona macrumors member

    Joined:
    Jun 4, 2015
    #1
    Hi there can someone please help?

    Running the latest top spec 5k iMac.

    My FCPX went crazy as you can see in the picture.

    I created a new administrator account and FCPX worked fine.

    I then contacted Apple Support as was still happening, they made me delete preferences then seemed to work. It then happened again but I realised it was only when I opened one of my libraries in FCPX, all the other libraries work.

    I deleted the library from the computer and the issue hasn't reoccurred.

    Has anyone experienced this? How can a library get corrupted and can it cause this? Just want to make sure doesn't sound like hardware.

    Thank you

    Roberto
     

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  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    It may be a hardware issue, is this problem just with FCPx or just that one app?
     
  3. Roberto Barcellona thread starter macrumors member

    Joined:
    Jun 4, 2015
    #3
    Hi there

    The problem is only with FCPX but since deleted the library hasn't happened again yet.

    When the problem happened I created an admin account and wasn't happening in that.

    Only had a new motherboard 4months ago and after that sent it back two times to be checked and both times no faults found.

    How can be sure not hardware, what should I look out for? At the moment all working fine.

    Lucky I have 2 1/2 years of AppleCare remaining.

    Thank you.

    Roberto
     

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