Would the warranty let me have them replace the screen?

Discussion in 'MacBook Pro' started by Squirrelflight, Jun 29, 2013.

  1. Squirrelflight, Jun 29, 2013
    Last edited: Jun 29, 2013

    Squirrelflight macrumors member

    Joined:
    Aug 24, 2012
    #1
    So my parents bought my macbook but I didn't realize the warranty lasted 3 years. However I'm not sure entirely what this means for me.

    There is a kind of big (well small, but big enough) piece of dust stuck inside the middle of the screen. There's other dust that have found it's way inside too, though it's the more noticeable piece of dust that annoys me. With a flashlight or in the light you can clearly see it when the mac is turned off.

    Do you guys think with the warranty I would be able to have the screen replaced? Also I bought my Mac at Bestbuy so I'd have to go through them first, I'm assuming.

    I don't even know how this would work. If Bestbuy people would do it or ship if off to apple. I don't even know if they'd even replace the screen over dust when technically I'm probably the reason it happened (I've owned the Macbook for over 2 years).

    Before I call BestBuy and ask does anyone have any ideas on if this would be possible even? Or does warranty only cover problems you didn't cause?


    Truthfully I am doubtful. My charger I had to pay for when it's fuse's blew. I guess it was my fault, but regardless their equipement messed up. So I have a feeling they would say no because I was at fault for the dust.
     
  2. Yahooligan macrumors 6502a

    Yahooligan

    Joined:
    Aug 7, 2011
    Location:
    Illinois
    #2
    What warranty did they buy that extends it to 3 years? If AppleCare then BestBuy can't fix it, you'll have to either go to an Apple Store or send it to Apple. If it's a Best Buy plan then it's up to Best Buy and whether they will replace it, Apple has no say.

    In any case, the only way to know for sure is to ask whoever holds the warranty.
     
  3. thundersteele macrumors 68030

    Joined:
    Oct 19, 2011
    Location:
    Switzerland
    #3
    To check your warranty status, enter your serial number here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

    If this shows that you have AppleCare, you can go directly to an Apple store (or call the support). No need to deal with BestBuy.

    However if the website shows no warranty, then you have to find out what kind of warranty you have (probably with BestBuy) and contact them.
     

Share This Page