Would They Replace Just The Keyboard?

[conshok26]

I purchased a new iMac back in November but recently the tab and caps lock keys stopped working on the Bluetooth keyboard. Has anyone ever returned part of their iMac for a replacement/refurbished one? Is that something that would be covered under warranty or is it just the computer itself?

Thanks,
Andy

 

[GadgetGeek71]

How long is the warranty? Possibly return the keyboard only?

 

[conshok26]

How long is the warranty? Possibly return the keyboard only?

On the receipt is shows 1 year. I believe it would also be the same if I bought the keyboard separately. I would like to return the keyboard only. I'm just wondering if anyone else has ever done that.

 

[brdnboy]

The keyboard is part of the computer and is covered under warranty. All you need to do is go to an Apple Store for a genius bar appointment or contact AppleCare. You don't need to bring the iMac in, just the serial #. Just bring the keyboard and the iMac's serial # and they will swap it out for you.

 

[fhall1]

Or call Apple....they might just send you a new keyboard and tell you to trash the old one.