Would They Replace Just The Keyboard?

Discussion in 'iMac' started by conshok26, Jun 4, 2010.

  1. conshok26 macrumors 6502

    conshok26

    Joined:
    Apr 10, 2006
    Location:
    North Tonawanda, NY
    #1
    I purchased a new iMac back in November but recently the tab and caps lock keys stopped working on the Bluetooth keyboard. Has anyone ever returned part of their iMac for a replacement/refurbished one? Is that something that would be covered under warranty or is it just the computer itself?

    Thanks,
    Andy
     
  2. GadgetGeek71 macrumors 6502

    Joined:
    Mar 5, 2010
    Location:
    Wherever I May Roam
    #2
    How long is the warranty? Possibly return the keyboard only?
     
  3. conshok26 thread starter macrumors 6502

    conshok26

    Joined:
    Apr 10, 2006
    Location:
    North Tonawanda, NY
    #3
    On the receipt is shows 1 year. I believe it would also be the same if I bought the keyboard separately. I would like to return the keyboard only. I'm just wondering if anyone else has ever done that.
     
  4. brdnboy macrumors regular

    Joined:
    Feb 25, 2008
    Location:
    Boulder, CO
    #4
    The keyboard is part of the computer and is covered under warranty. All you need to do is go to an Apple Store for a genius bar appointment or contact AppleCare. You don't need to bring the iMac in, just the serial #. Just bring the keyboard and the iMac's serial # and they will swap it out for you.
     
  5. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #5
    Or call Apple....they might just send you a new keyboard and tell you to trash the old one.
     

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