Would they replace this?

Discussion in 'iPod touch' started by BrHop156, Jul 14, 2011.

  1. BrHop156 macrumors member

    BrHop156

    Joined:
    Jul 5, 2011
    Location:
    Canada!!!!
    #1
    Would apple replace an iPod touch 4g at their genius bar under warranty if it has lifting glass, a wiggly power button bad battery life and lag? Also the home button is wonky. Need to know for this Saturday thanks :)


    Sent from my iPod touch using Tapatalk!
     
  2. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #2
    I think they should, yes. If it was only bad battery life and lag they would normally ask you to do a restore before coming in, but that shouldn't matter because lifting glass and a loose home button are clearly hardware defects.

    But it always depends on the Genius. You have to go to find out, unfortunately.

    Good luck.
     
  3. harrisondavies macrumors 6502

    harrisondavies

    Joined:
    Nov 21, 2010
    Location:
    Newcastle upon Tyne
    #3
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-gb) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

    After 5 replacements myself...if they have them in stock, they will usually replace for you. just don't go in with the attitude that they owe you something. let the genius come to that conclusion themselves. Backup, restore and you should be fine.
     
  4. hcho3 macrumors 68030

    Joined:
    May 13, 2010
    #4
    They always have items in stock...

    And you will just have to talk to Genius to find out. If you scream enough, then they will do it, immediately.
     
  5. BrHop156 thread starter macrumors member

    BrHop156

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    Jul 5, 2011
    Location:
    Canada!!!!
    #5
    So I have to restore first, I was gonna back up, but the closest store is in Toronto and my sis needs to go too, we weren't planning on restoring as we'd like music for the ride.


    Sent from my iPod touch using Tapatalk!
     
  6. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #6
    Be sure to make an online reservation before you drive out to the store!
     
  7. BrHop156 thread starter macrumors member

    BrHop156

    Joined:
    Jul 5, 2011
    Location:
    Canada!!!!
    #7
    Yeah, my sister has a 2g a month out of warranty and the power button is dented in, making it hard to turn on and off, she's hoping they'll be nice to her!
     
  8. harrisondavies macrumors 6502

    harrisondavies

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    Newcastle upon Tyne
    #8
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-gb) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

    it's not necessary to restore, considering the hardware faults.

    but a restore can include dropping ur music back on to the system
     
  9. BrHop156 thread starter macrumors member

    BrHop156

    Joined:
    Jul 5, 2011
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    Canada!!!!
    #9
    I figured I'll just backup, that will let me keep all my app data, like from vlc right?


    Sent from my iPod touch using Tapatalk!
     
  10. Tech Elementz macrumors 6502

    Joined:
    Jul 7, 2011
    #10
    It should keep most of your data intact on your computer. Once you get a replacement back, just restore from your previous backup...:D
     
  11. BrHop156 thread starter macrumors member

    BrHop156

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    Jul 5, 2011
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    Canada!!!!
    #11
    Alright, and to make anappointment?


    Sent from my iPod touch using Tapatalk!
     
  12. Sackvillenb macrumors 6502a

    Sackvillenb

    Joined:
    Mar 1, 2011
    Location:
    Canada! \m/
    #12
    To make an appointment just go to the website of YOUR LOCAL store.
     
  13. BrHop156 thread starter macrumors member

    BrHop156

    Joined:
    Jul 5, 2011
    Location:
    Canada!!!!
    #13
    alright, thanks, the screen isnt lifting up much, but at one corner if your press, the glass will flatten a bit. The power button occaisionally doesnt work though, and is VERY wwiggly! My sister also has a broken power button, and hers is out of warranty so we are hoping for the best! :)
     

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