would u exchange 2nd iphone 3g for dead pixel?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by thadoggfather, Jul 17, 2008.

  1. thadoggfather macrumors 603

    thadoggfather

    Joined:
    Oct 1, 2007
    #1
    in the top left corner (somewhere where the SMS icon is)? just wondering!

    1st one had the battery drop out twice (without resetting working) in the middle of the charge, a scratched up right side on the plastic, and a light leak gap on the left.

    my second one is perfect in every way except an obvious dead pixel (white on black might just be stuck, but either way it is not moving), and several far duller ones that are only noticable if u crank the backlight with a black background (just since I was curious to begin with and now that my eyes look for it, i can see it on less than dim settings).

    Just wondering... thanks!
     
  2. showtime macrumors 6502

    Joined:
    May 10, 2007
    #2
    if apple is willing to exchange it then I would. Even if it's isn't that noticeable, just knowing it's there makes it seem a lot more obvious than it is.
     
  3. thadoggfather thread starter macrumors 603

    thadoggfather

    Joined:
    Oct 1, 2007
    #3
    well in addition the main reason im swapping it is because i cant really get service. it seems to say No service more than it should without turning airplane on and off or powering the phone off then rebooting. i'm beginning to think the antenna is all messed up on it...
     
  4. showtime macrumors 6502

    Joined:
    May 10, 2007
    #4
    do you usually get good reception with at&t in your area?
     
  5. thadoggfather thread starter macrumors 603

    thadoggfather

    Joined:
    Oct 1, 2007
    #5
    I think so. I'm pretty sure it might be my unit. but i dunno..
     
  6. joshysquashy macrumors 6502a

    Joined:
    May 13, 2005
    Location:
    UK
    #6
    I just exchanged my iPhone 3G because of a dead pixel, and the new one has a dead pixel in the EXACT SAME PLACE!!!

    Because of the high resolution you don't see it unless you look for it, I'm not sure if I can be bothered to replace it, again!

    They need better quality control at the production line!
     
  7. showtime macrumors 6502

    Joined:
    May 10, 2007
    #7
    Well if apple is willing to do it then you might as well get a perfect iphone rather than one with a flaw. You're expected to keep the phone for the life of the 2 year contract and it is a lot more likely they'll exchange it for you now than they would later on if any other problems come up. Plus you'll have that peace of mind from other problems like reception that you may be noticing with the phone you have now.
     
  8. Balty macrumors 6502

    Balty

    Joined:
    Jun 12, 2008
    Location:
    Canberra, Australia
    #8
    If apple is happy to replace it, which they should be, then you should return it and get a new one.
     
  9. Apple Ink macrumors 68000

    Apple Ink

    Joined:
    Mar 7, 2008
    #9
    Apple Policy: If its more than five dead/hot/stuck pixels, they'll replace it... no questions asked!
    If its less... you might have to fight for it and also accept a defeat!:eek:

    Hope that helps!
     
  10. thadoggfather thread starter macrumors 603

    thadoggfather

    Joined:
    Oct 1, 2007
    #10
    hmmm i dunno. there is one really obvious one and several other very dimly lit ones that u can only see if you're REALLY looking for them.
     

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