The bottom of the chrome bezel is really scratched after using my Agent 18 case for a while and having dust collect underneath there. I like just about everything else about the iPhone I have, it's a good 5 series screen. But it has a few dead pixels too, one that's really noticable near the iTunes button. What should I say to try to get it replaced if I do? Because I know the scratched chrome bezel isn't Apple's problem, its mine for using the Agent 18 case. (i don't want another screen with negative black either though, I had a few of those and that wasn't pleasant).