Would you keep this phone with this defect?

[eclipse01]

Or send it back, it is such a minor issue I hate to go through the trouble but i'm worried it will just get worse, if only i knew of "perfect" black paint I could use to dab it on and make it look like nothing happened.

kinda hard to see but some of the paint came chipped off around the home button.

 

[uchosen]

It was like that out of the box?

 

[scaredpoet]

I would definitely return that, ASAP. The sooner you do it, the greater chance to limit the possibility of an Apple employee climbing it was something you did.

Also, I *think* the coloring is anodization, not paint. Is it a solid black? I don't have mine yet (coming Monday) so I don't know, but if it is, you MIGHT be able to touch it up with this:


http://www.amazon.com/Birchwood-Casey-Super-Black-Touch/dp/B00BGH0Y0W

I used it often to touch up the chamfered edges on my black iPhone 5 when I had it.

 

[aiyaaabatt]

Or send it back, it is such a minor issue I hate to go through the trouble but i'm worried it will just get worse, if only i knew of "perfect" black pain I could use to dab it on and make it look like nothing happened.

kinda hard to see but some of the paint came chipped off around the home button.

If it wasn't your fault... instant return

 

[eclipse01]

It was like that out of the box?

yes

 

[wxman2003]

That's pretty bad IMO. Return it.

 

[LxHunter]

I would return it
If it came from Apple out of the box like this.

 

[uchosen]

yes

Then yes, of course. That bit looks like a spotlight against the black paint.

 

[Ramio]

Yes return it. They'll give you a new one right away. Check it before you leave. Good luck.

 

[Poob Bubes]

Don't feel bad about being anal. 90% of people here will tell you to return that.

 

[ijen0311]

I would return it; for the price of these things, they should not have inconsistencies fresh out of the box.

 

[erzhik]

Return it, because once return policy runs out, you will regret not returning it. You paid money for it, you should get an undamaged phone. If I were to buy a new car and it was delivered with scratches on a bumper, I would not accept delivery and tell them to get me a another car.

 

[noteple]

I would Return It, not because I could live with it.

However

I'm wondering what else is wrong if they ignored that
during the different visual checks.

Swap it out

 

[IllIllIll]

If it's bothered you to the point where you have to post a photo and ask complete strangers what to do, then exchange it while you can. The OCD is only going to get worse.

 

[boast]

2 years with that thing hitting me in the face with regret? no thanks.

 

[michikade]

I would take it in. A little scuff would be different but that's pretty major.

 

[eclipse01]

well, it was like pulling teeth to get them to send me a new one, after being transferred to like 3-4 different people and an hour and a half later I was able to request to speak to a supervisor and I think they are in the process of sending me a new one.

at one point one person wanted to charge me to repair it, another person said I would need to send back my other one first....yeahhhhh NO! Not after I had to deal with the preordering hell at 2:00 in the morning the week before.

btw. sorry about the pic, its the best I could do with the lighting at the time.

 

[cmChimera]

Or send it back, it is such a minor issue I hate to go through the trouble but i'm worried it will just get worse, if only i knew of "perfect" black paint I could use to dab it on and make it look like nothing happened.

kinda hard to see but some of the paint came chipped off around the home button.

I have this exact same issue. I called Apple, and they're sending me another phone.

 

[kgian]

Definitely the right thing is to send it back!

 

[eclipse01]

I have this exact same issue. I called Apple, and they're sending me another phone.

Oh good, was wondering if I was the only one there for a bit... I did not see this issue at all on this site anywhere

 

[cmChimera]

Oh good, was wondering if I was the only one there for a bit... I did not see this issue at all on this site anywhere

Yeah, I even had the same phone experience as you. Got bounced around like 5 times.

 

[Rocko1]

Take it back! That is pretty bad.

 

[eclipse01]

Yeah, I even had the same phone experience as you. Got bounced around like 5 times.

Ooooo that sucks....

it kind of bothered me a bit cause I kept reading other people's experiences, with them saying "they gave me $70 worth of freebees", "they are sending me a new one immediately".

UGH

 

[bevsb2]

Nope, return it. Ruins the look of the whole front of the phone.

 

[mattroman246]

No way