Would you keep this phone with this defect?

Discussion in 'iPhone' started by eclipse01, Sep 20, 2014.

  1. eclipse01 macrumors 68020

    eclipse01

    Joined:
    May 16, 2011
    Location:
    Eau Claire, WI
    #1
    Or send it back, it is such a minor issue I hate to go through the trouble but i'm worried it will just get worse, if only i knew of "perfect" black paint I could use to dab it on and make it look like nothing happened.

    kinda hard to see but some of the paint came chipped off around the home button.
     

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  2. uchosen macrumors 6502

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    Jun 21, 2010
  3. scaredpoet, Sep 20, 2014
    Last edited: Sep 20, 2014

    scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #3
    I would definitely return that, ASAP. The sooner you do it, the greater chance to limit the possibility of an Apple employee climbing it was something you did.

    Also, I *think* the coloring is anodization, not paint. Is it a solid black? I don't have mine yet (coming Monday) so I don't know, but if it is, you MIGHT be able to touch it up with this:


    http://www.amazon.com/Birchwood-Casey-Super-Black-Touch/dp/B00BGH0Y0W

    I used it often to touch up the chamfered edges on my black iPhone 5 when I had it. :)
     
  4. aiyaaabatt macrumors 6502

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    Aug 25, 2013
    #4
    If it wasn't your fault... instant return
     
  5. eclipse01 thread starter macrumors 68020

    eclipse01

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    May 16, 2011
    Location:
    Eau Claire, WI
    #5
    yes
     
  6. wxman2003 Suspended

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    Apr 12, 2011
  7. LxHunter macrumors 6502

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    Nov 14, 2010
    #7
    I would return it
    If it came from Apple out of the box like this.
     
  8. uchosen macrumors 6502

    Joined:
    Jun 21, 2010
    #8
    Then yes, of course. That bit looks like a spotlight against the black paint.
     
  9. Ramio macrumors 6502a

    Ramio

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    Sep 13, 2011
    Location:
    Houston, TeXas
    #9
    Yes return it. They'll give you a new one right away. Check it before you leave. Good luck.
     
  10. Poob Bubes macrumors 6502a

    Poob Bubes

    Joined:
    Apr 16, 2007
    #10
    Don't feel bad about being anal. 90% of people here will tell you to return that.
     
  11. ijen0311 macrumors 65816

    ijen0311

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    Jul 4, 2009
    #11
    I would return it; for the price of these things, they should not have inconsistencies fresh out of the box.
     
  12. erzhik macrumors 6502

    Joined:
    Dec 2, 2010
    #12
    Return it, because once return policy runs out, you will regret not returning it. You paid money for it, you should get an undamaged phone. If I were to buy a new car and it was delivered with scratches on a bumper, I would not accept delivery and tell them to get me a another car.
     
  13. noteple macrumors 65816

    noteple

    Joined:
    Aug 30, 2011
    #13
    I would Return It, not because I could live with it.

    However

    I'm wondering what else is wrong if they ignored that
    during the different visual checks.

    Swap it out
     
  14. IllIllIll macrumors 6502a

    Joined:
    Oct 2, 2011
    #14
    If it's bothered you to the point where you have to post a photo and ask complete strangers what to do, then exchange it while you can. The OCD is only going to get worse.
     
  15. boast macrumors 65816

    boast

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    Location:
    Phoenix
    #15
    2 years with that thing hitting me in the face with regret? no thanks.
     
  16. michikade macrumors regular

    michikade

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    Sep 17, 2014
    Location:
    Somewhere in Texas
    #16
    I would take it in. A little scuff would be different but that's pretty major.
     
  17. eclipse01 thread starter macrumors 68020

    eclipse01

    Joined:
    May 16, 2011
    Location:
    Eau Claire, WI
    #17
    well, it was like pulling teeth to get them to send me a new one, after being transferred to like 3-4 different people and an hour and a half later I was able to request to speak to a supervisor and I think they are in the process of sending me a new one.

    at one point one person wanted to charge me to repair it, another person said I would need to send back my other one first....yeahhhhh NO! Not after I had to deal with the preordering hell at 2:00 in the morning the week before.

    btw. sorry about the pic, its the best I could do with the lighting at the time.
     
  18. cmChimera macrumors 68040

    cmChimera

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    Feb 12, 2010
    #18
    I have this exact same issue. I called Apple, and they're sending me another phone.
     
  19. kgian macrumors regular

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    Jul 17, 2011
    #19
    Definitely the right thing is to send it back!
     
  20. eclipse01 thread starter macrumors 68020

    eclipse01

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    May 16, 2011
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    #20
    Oh good, was wondering if I was the only one there for a bit... I did not see this issue at all on this site anywhere
     
  21. cmChimera macrumors 68040

    cmChimera

    Joined:
    Feb 12, 2010
    #21
    Yeah, I even had the same phone experience as you. Got bounced around like 5 times.
     
  22. Rocko1 macrumors 68020

    Rocko1

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    Nov 3, 2011
  23. eclipse01 thread starter macrumors 68020

    eclipse01

    Joined:
    May 16, 2011
    Location:
    Eau Claire, WI
    #23
    Ooooo that sucks....

    it kind of bothered me a bit cause I kept reading other people's experiences, with them saying "they gave me $70 worth of freebees", "they are sending me a new one immediately".

    UGH
     
  24. bevsb2 macrumors 65816

    Joined:
    Nov 23, 2012
    #24
    Nope, return it. Ruins the look of the whole front of the phone.
     

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