WOW. Astounded. Apple fixing my $700 problem (horizintal lines) for FREE...

Discussion in 'iMac' started by vegas-steven, Jun 8, 2009.

  1. vegas-steven macrumors regular

    Joined:
    Nov 14, 2007
    #1
    I have a late 2006 imac, ati x1600 intel core2 duo that has the horizontal lines issue that many have had and took it to apple.

    the genius told me there was a SLIM chance it could be repaired for free and that i could bring it in and see.

    after bringing it in he said that it was not covered at all.
    i asked the cost to fix and he told me $585 plus an $85 labor rate.

    i was really dissapointed and the entire time i was talking tech with the guy and we are getting along really great.

    i asked if i could call apple and he said that in the past there have been people who have had things done for free and to give it a shot.

    i explained that i WILL have it fixed based on the fact that i have had so many apple products over the years etc etc...

    so he comes back after 20 minutes and tells me hes doing it for free because i would likely get the same result calling cupertino.

    amazing.

    i cant believe it.
    wanted to share here.

    apple doesnt admit these are their problems, but they fix them when you press them on it!
     
  2. MacAndy74 macrumors 65816

    Joined:
    Mar 19, 2009
    Location:
    Australia

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