Wow, construction workers need not apply for fingerprint sensor.

[spinedoc77]

My fp sensor has been great, I really love it as a piece of useful technology. Well we just bought a new house and on the evenings and weekends I'm gutting it and redoing everything (I hate watching TV and need something to do). Needless to say my hands are pretty calloused now after doing this for a couple of weeks. Now I can't get my FP to recognize my finger, even after redoing the setup process repeatedly. Sometimes it catches it, but I'd say it fails 90% of the time.

Anyone else? Any suggestions? I guess it will go back to normal after I'm doin tearing up my hands, but it is definitely annoying.

 

[barkomatic]

You need a fingerprint to use a fingerprint scanner. Maybe start wearing gloves while you renovate?

 

[Gav2k]

I have the same issue but I'm not renovating. I can't even register a print now. Booked in with apple tomorrow!

Before anyone says it. No my hands aren't dry, I use barrier cream at work and hand cream after work.

 

[AbSoluTc]

I have the same issue but I'm not renovating. I can't even register a print now. Booked in with apple tomorrow!

Before anyone says it. No my hands aren't dry, I use barrier cream at work and hand cream after work.

You don't have the same issue. His issue is the drastic change in his fingerprints physical form. They are not the same as they were before, they are altered and the reader cannot confirm it for obvious reasons. It's not a fault in the hardware. It's normal. If you're fingerprint is altered, it will not be read correctly - hence why it's used in security.

Yours sounds like it's a hardware fault. Have you let anyone else try to enroll their fingers? Is it even acknowledging your enrollment? Where does it fail?

 

[skunk]

It would have been better to record your prints after you had done some tearing down.

It works for me, but I've been building for 40 years, so my prints don't change much!

As you can record more than one print, why not use your little finger for one? Much less likely to get calloused... or your left hand (assuming you're right handed.

 

[JayLenochiniMac]

It would have been better to record your prints after you had done some tearing down.

It works for me, but I've been building for 40 years, so my prints don't change much!

As you can record more than one print, why not use your little finger for one? Much less likely to get calloused... or your left hand (assuming you're right handed.

The OP indicated he did repeat the setup process after doing some tearing down. It sounds like the hands are currently too inflamed to have any recordable print.

Just enter passcode like in the old days until the hands heal.

 

[jondunford]

i play guitar and i had the same problem

luckily i can just use the other hand

 

[Gav2k]

You don't have the same issue. His issue is the drastic change in his fingerprints physical form. They are not the same as they were before, they are altered and the reader cannot confirm it for obvious reasons. It's not a fault in the hardware. It's normal. If you're fingerprint is altered, it will not be read correctly - hence why it's used in security.

Yours sounds like it's a hardware fault. Have you let anyone else try to enroll their fingers? Is it even acknowledging your enrollment? Where does it fail?

Given that apple advertised the sensor scans the dermal layers I think there is an issue.

My hands are not dry from lack of care but they do suffer high wear from manual labour so to speak.

 

[AbSoluTc]

Given that apple advertised the sensor scans the dermal layers I think there is an issue.

My hands are not dry from lack of care but they do suffer high wear from manual labour so to speak.

I understand. You also have to realize that by nature, if your fingerprints are altered in any way after you enroll them, it will not work or be as efficient. Nothing will. Not even the best finger print scanners on the planet would pick up your finger if it was altered too much. Especially one that is included in a phone - even one made by Apple.

You can only expect so much.

 

[cynics]

Coworker of mine who also does a lot of outdoor stuff with me (backpacking, hunting, camping, etc) gave up on his touch ID.

He's pretty sure it's just cause of his constantly changing fingerprint.

We use our fingerprints at work without any current problems (I say current because we did have problems on older equipment in the past).

The way I look at is, it's a fingerprint scanner on a phone and he's rough on his hands. I would expect the same if I had a 5S as well.

 

[cyks]

Nobody says you have to limit yourself to just using your fingerprints.

If your hands are getting rough and calloused, set it up to use the tip of your nose.

As an added bonus, you can even use it when it's cold out and you're wearing gloves.

Down side- you have to hold your phone up to your face to unlock it... likely looking ridiculous in the process.

 

[spinedoc77]

You need a fingerprint to use a fingerprint scanner. Maybe start wearing gloves while you renovate?

I still have a fingerprint lol, this isn't mission impossible you know.

----------

It would have been better to record your prints after you had done some tearing down.

It works for me, but I've been building for 40 years, so my prints don't change much!

As you can record more than one print, why not use your little finger for one? Much less likely to get calloused... or your left hand (assuming you're right handed.

Yes I've tried to redo the setup numerous times afterwards. Honestly my fingers/thumb have not changed that much, just a bit rougher but you can clearly still see the fingerprints.

Great idea to use my little finger. Still, if I'm holding the phone one handed the only real convenient way to use it is with the thumb, instead of using it Dr. Evil style with my little finger.

 

[Harmonious Zen]

I still have a fingerprint lol, this isn't mission impossible you know.

----------



Yes I've tried to redo the setup numerous times afterwards. Honestly my fingers/thumb have not changed that much, just a bit rougher but you can clearly still see the fingerprints.

Great idea to use my little finger. Still, if I'm holding the phone one handed the only real convenient way to use it is with the thumb, instead of using it Dr. Evil style with my little finger.

I was also about to suggest using your pinky instead.

The other issue to watch out for is smudges or oils on the home button. I'm not a construction worker but I find touch ID fails on me if there are too many smudges on it.

 

[Thepoobear]

Apple really should have considered all of these issues...Maybe they can turn down the security some on the scanner?

 

[cyks]

Apple really should have considered all of these issues...Maybe they can turn down the security some on the scanner?

What would be the point of having is as security measure then?

It's not Apple's fault (or problem) that some people's fingerprints change due to weather or wear/ tear. If anything, it's a good thing as it shows how secure the phone really is.

 

[Thepoobear]

Apple really should have considered all of these issues...Maybe they can turn down the security some on the scanner?

----------

What would be the point of having is as security measure then?

It's not Apple's fault (or problem) that some people's fingerprints change due to weather or wear/ tear. If anything, it's a good thing as it shows how secure the phone really is.

Cuz it's keeping a lot of owners out of their own phones. It IS apples fault for HOW they scan and HOW they decide to reject.

Come on! How many people are going to get my phone and match my prints?!

 

[Robster3]

I had the same problem when i got the 5S, would hardly work i turned it off. Not realising that was my problem, my fingers cleared up and i re set it and now it works fantastic.

Would be useless for a bricklayer or renderer etc.

 

[cyks]

Cuz it's keeping a lot of owners out of their own phones. It IS apples fault for HOW they scan and HOW they decide to reject.

Come on! How many people are going to get my phone and match my prints?!

Right... so if you made a 25 character password for your bank accounts and someone was able to guess 23 or 24 of them, they should be entitled to your money in because they were close enough?

Sorry, but that's not how security works.

Nobody is being locked out of their phones. They still have the option to enter in a passcode if needed.

 

[617aircav]

Apple really should have considered all of these issues...Maybe they can turn down the security some on the scanner?

----------





Cuz it's keeping a lot of owners out of their own phones. It IS apples fault for HOW they scan and HOW they decide to reject.



Come on! How many people are going to get my phone and match my prints?!

They have. You can resort to the password at anytime.

 

[Thepoobear]

Right... so if you made a 25 character password for your bank accounts and someone was able to guess 23 or 24 of them, they should be entitled to your money in because they were close enough?

Sorry, but that's not how security works.

Nobody is being locked out of their phones. They still have the option to enter in a passcode if needed.

You're being rediculius. What's the probability of guessing 23 of 24 numbers?

Yea, password, great reason to upgrade...

Apple is all about the experience.

 

[AbSoluTc]

Apple really should have considered all of these issues...Maybe they can turn down the security some on the scanner?

----------



Cuz it's keeping a lot of owners out of their own phones. It IS apples fault for HOW they scan and HOW they decide to reject.

Come on! How many people are going to get my phone and match my prints?!

Right... so if you made a 25 character password for your bank accounts and someone was able to guess 23 or 24 of them, they should be entitled to your money in because they were close enough?

Sorry, but that's not how security works.

Nobody is being locked out of their phones. They still have the option to enter in a passcode if needed.

I will echo this comment. Not Apple's fault for anything. If anything, it's an AWESOME product that is doing exactly what it was designed to do. Prevent entry to the phone for security. All users have the option to OPT OUT of using TouchID and use ONLY a password. They can also set a custom password that is LONGER than 4 digits as well. This is a non issue.

Yes there are some people where TouchID is NOT plausible or ideal. That's just the facts of life. Those people can revert to previous methods until their situation improves or they can continue using the previous method altogether.

----------

You're being rediculius. What's the probability of guessing 23 of 24 numbers?

Yea, password, great reason to upgrade...

Apple is all about the experience.

You do realize Apple has stores right?

Within these stores Apple has every product on display for customers to use, feel, touch and try out right?

As a consumer, it is your job to try out a device you're planning on purchasing to see if it works for you. There is NO reason why anyone in this thread did not go to an Apple store and try out the TouchID to see how it would work for them. None. It would have taken 15 minutes MAX of your time to set it up and properly test it. Apple also has a great return policy as well.

Sorry, no excuses.

 

[617aircav]

To expect the fingerprint sensor to work under all conditions is foolish. Common sense will tell you that it wont work with wet, dirty hands etc.

 

[cynics]

I will echo this comment. Not Apple's fault for anything. If anything, it's an AWESOME product that is doing exactly what it was designed to do. Prevent entry to the phone for security. All users have the option to OPT OUT of using TouchID and use ONLY a password. They can also set a custom password that is LONGER than 4 digits as well. This is a non issue.



Yes there are some people where TouchID is NOT plausible or ideal. That's just the facts of life. Those people can revert to previous methods until their situation improves or they can continue using the previous method altogether.

----------





You do realize Apple has stores right?



Within these stores Apple has every product on display for customers to use, feel, touch and try out right?



As a consumer, it is your job to try out a device you're planning on purchasing to see if it works for you. There is NO reason why anyone in this thread did not go to an Apple store and try out the TouchID to see how it would work for them. None. It would have taken 15 minutes MAX of your time to set it up and properly test it. Apple also has a great return policy as well.



Sorry, no excuses.

I'm assuming their is an Apple store in the country you live in?

 

[Thepoobear]

I will echo this comment. Not Apple's fault for anything. If anything, it's an AWESOME product that is doing exactly what it was designed to do. Prevent entry to the phone for security. All users have the option to OPT OUT of using TouchID and use ONLY a password. They can also set a custom password that is LONGER than 4 digits as well. This is a non issue.

Yes there are some people where TouchID is NOT plausible or ideal. That's just the facts of life. Those people can revert to previous methods until their situation improves or they can continue using the previous method altogether.

----------



You do realize Apple has stores right?

Within these stores Apple has every product on display for customers to use, feel, touch and try out right?

As a consumer, it is your job to try out a device you're planning on purchasing to see if it works for you. There is NO reason why anyone in this thread did not go to an Apple store and try out the TouchID to see how it would work for them. None. It would have taken 15 minutes MAX of your time to set it up and properly test it. Apple also has a great return policy as well.

Sorry, no excuses.

It did work great and I bought it. Next day, didn't work at all.

Apple gave me another phone saying hardware failure. This one also stopped working.

Apple says hardware failure again. Whose fault is it?

What happened to the whole experience thing? They need to turn the sensitivity down. The odds of someone stealing my phone AND having prints nearly the same are near impossible.

 

[617aircav]

It did work great and I bought it. Next day, didn't work at all.



Apple gave me another phone saying hardware failure. This one also stopped working.



Apple says hardware failure again. Whose fault is it?



What happened to the whole experience thing? They need to turn the sensitivity down. The odds of someone stealing my phone AND having prints nearly the same are near impossible.

Mine just works.