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R

rake_mistry

macrumors regular
Original poster
Feb 25, 2008
114
12
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OK, so instead of waiting for an iMac update, today, I decided to go for an MBP, and so we (family and I) went down to the Apple Store in Yorkdale (Ontario, Canada) and bought the 15.4" 2.4GHZ model, and what happens, well, instead of doing the SENSIBLE thing and opening and trying it at the store we waited until we got home to turn it on... BIG MISTAKE. We got home, and decided to charge it up before turning it on... BIG MISTAKE (again)... So finally, at 8:30PM, we turn it on for the first time, and what happens? Well, the display doesn't even turn on, the sleep indicator keeps blinking, and an annoying beeping sound keeps on occuring (as often as the sleep indicator blinks). I've spent some time searching through the support section at the Apple website, and nothing. Not a single thing about this problem, so I've turned to Mac Rumors for some extra help. Anyone got any suggestions, advice, etc, before we take it back tomorrow? Also, we've tried restarting it, and the same thing happens, so... Yeah, help is greatly appreciated.
Thanks.
 
Very frustrating indeed. Sorry for your pain.
At this point, I would want a new machine regardless.

Not a good start.


Woof, Woof - Dawg
pawprint.gif
 
I'm sorry to hear that, there's always a bad apple i the basket...
take it back to the store, I know it's a pain to drive back and forth, but take it back and they will replace it most likely. Of course, check to see if everything is working right there.
 
you're not pressing and holding the power button when you turn it on by any chance right?

could be that or RAM issue sounds like, or possibly EFI related.

you could try making a Firmware Restoration CD. found here:
http://www.apple.com/support/downloads/firmwarerestorationcd13.html
*I dont know your exact MBP model, so if you are going to download it make sure its the right one*

but since it is a brand new computer i wouldn't tinker with it. Bring it back.
 
I would echo the recommendations here--bring it back. However it might be worth trying Cave Man's suggestions; take out the battery and disconnect any power supply and leave it for a few minutes.

Another possibility might be to follow the PMU/SMU reset procedure:

MacBook, MacBook Pro

1. If the computer is on, turn it off (not much use in your case!)
2. Disconnect the AC Adapter and remove the computer's battery.
3. Press and hold down the power button for 5 seconds and then release the button.
4. Reconnect the battery and AC Adapter.
5. Press the Power button to restart the computer.
 
I would personally try reseating the RAM because the description of the problem sounds like what happens when you have no/bad RAM...

But if you're uncomfortable doing that, just take it back.
 
I too would bet that it's a ram issue. Mine was doing the same thing, granted my machine's a year old, and i took out a stick of ram and it started right up
 
Unplug it. Put it back in the box. Go to sleep. Take it back first thing in the morning. The thing is, even if you do manage to get it working this time, every time you turn it on from now until the end of time -- you will always wonder in the back of your mind "is it going to crap out again?"

It's the nature of the beast when it comes to mass-produced stuff. A certain percentage will fail out of the box. I went through three defective GPS units before I finally got one that worked. I had a bad Commodore-64 once, and my weed whacker was piece of sh*t from the day I bought it. (Has anybody ever been truly satisfied with any weed whacker since the damn things were invented? I think not!) Take it back, get a new one, and in a week you won't even care anymore.
 
I agree with basically everyone else on this thread. You might as well just take it back, because it's not a good start, and who's to say you won't have more problems? Sorry you had to go make that drive though :(
 
Well, problem solved. I followed everyone's advice, took it back, and got a new one. Thanks everyone! (I'm using it right now, it's amazing!)
 
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