So I put in my order on Friday the 14th for a black iPhone 64GB and get a phone call on the 18th saying come on in, your phone is here. Get to the store and the dumbass who took my order is like here is your black 16GB iPhone. I mention to him that I ordered the 64GB model, not the 16GB and he begins to argue with me telling me I didn't and that I'm wrong. He asked me who ordered it for me and I said you did (which is true) and he was like "No, I would have ordered the right phone, if it was me." I pulled out the receipt and showed him that he had ordered it for me and it was indeed the 64GB model. The only response I get from him at this point is "ehhhhhhh, things like this happen." No ****ing apology or anything. I ask him if my order is going to be placed at the top since this was HIS screw up and his response is "Nope, because you are placing the order today." WTF are you kidding me, I placed the order with you last Friday and you screwed it up! So I ask when I can expect the phone to arrive, his response, "It get's here when it get's here". WTF kind of ******** customer service is this? I've been with Sprint since 2000 and have never been treated like this up until now. Never once did this guy admit that he was wrong, apologize, or even try and recitfy the situation. What a jackass!! I hope this is not an indication of what I can expect from Sprint from now on. /end of rant.