Wrapsol came without microfibre or squeegee?

Discussion in 'MacBook Air' started by Cerano, Jan 3, 2011.

  1. Cerano macrumors 6502

    Oct 28, 2010
    Hey guys anyone experienced the above? Mine just came today without the two
  2. peapody macrumors 68040


    Oct 7, 2007
    San Francisco, CA
    Mine came without the trackpad portion. Need to email cs today.
  3. Cerano, Jan 3, 2011
    Last edited: Jan 3, 2011

    Cerano thread starter macrumors 6502

    Oct 28, 2010
    this is quite a pressing and disturbing issue then.

    i told them that mine came without solution, squeegee or MF

    I waited around 1 month to get my film because I had it fedexed to portland oregon for a company to consolidate and DHL to me in singapore.

    I was shocked to find it without the items and now after waiting 1 month i cant even apply the film :mad:

    Worst part was that when I emailed them to tell them they told me they could only fedex it to Portland since that was the address i keyed in for my first order. If i wanted them to ship to Singapore they would only be able to send via USPS.

    Now if they were to ship to Portland I would have to pay for DHL again which costs very nearly as much as their film.

    How can a customer be asked to pay for their mistake

    This is quite disappointing to be proven otherwise after reading all the good press about Wrapsol's service

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