Hi, I've got the wrapsol for my Macbook Air 11". However, due to faulty screen, I had to send it in for repair. As a result, I had to remove the wrapsol shield and it was contaminated with dirt. I've read that the wrapsol shield comes with lifetime warranty and have been trying in vain to contact wrapsol regarding the replacement. They just ignore all the email enquiries about the replacement. I would like to know if you guys have encountered such treatment from wrapsol? I'm very disappointed with the way wrapsol handled this incident and am apprehensive about getting any wrapsol product in the future. They were so prompt to reply to my email before I got the wrapsol for my Macbook Air and Macbook Pro. However, the after sales is just down the pit. Any advice as to what avenues I can turn to regarding this incident?