I got a 13" MBA and totally love it but wanted to protect it from minor scratches etc from daily use so I decided to get the Wrapsol skin/cover. I ordered it directly from their website and received the product within a week in a half. I was so busy that I didn't get a chance to install it for another week or so but when I finally had a free Saturday, I pull the contents out of the box and get to work. To my surprise, the contents were all for a MBA 11". The box is clearly labeled MBA 13" but the various components are all too small, definitely for the 11" MBA. Anyway, I figure its an honest mistake and contact Wrapsol via their email support. After about a day, they reply and say that I have to ship the package back to them, and then they will exchange or refund the product. I explained that I shouldn't have to pay for return shipping since it was THEIR mistake but I guess they don't care because I never got a response to that email. All I wanted was for them to ship out the correctly sized components but I guess instead they would rather lose a customer... I've never had this type of issue with zagg or BSE and those products are far cheaper. Just a heads up for those who are debating between Wrapsol and other similar products out there.