wrong apple id entered by teen daughter

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by serenahutchie, Oct 13, 2011.

  1. serenahutchie macrumors newbie

    Joined:
    Oct 13, 2011
    #1
    Help me! I've been to Genius Bar for an hour and called cupertino customer service (was hung up on without a return call)--My teen away at school updated her iCloud yesterday on her laptop and iPhone. She knew my apple id for iTunes and password and in complete ignorance set-up her iCloud using my iTunes apple id. She followed prompts and didn't give it any thought as she set up her iCloud.

    I was able to create/update my iCloud today using my Mobile Me address that moved into the cloud. My teen HAD her own apple id prior to her updating yesterday--is there anyway to change her current iCloud apple id to be the apple id that was issued her when she got her laptop in august? i would get my iTunes apple id back. How do you change the apple id in an already established iCloud account? help please.
     
  2. gtmac macrumors 6502a

    Joined:
    Jun 25, 2010
    #2
    Just have her delete it from her phone and set up a new account from the phone.
     

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