Wrong phone from Verizon

Discussion in 'iPhone' started by Ap009, Oct 27, 2014.

  1. Ap009 macrumors newbie

    Joined:
    Sep 14, 2014
    #1
    I wanted to order an iPhone 6 64 GB, wanted to order from Apple but couldn't cancel after I ordered it. Apparently they ordered my the wrong phone so I received an iPhone 6 plus 16 GB instead. I'm not sure if I should return it to Verizon and insist to not be charged a restocking fee or if it would be better to sell the plus and buy the iPhone 6 for full price. Would prefer not to spend the time trying to sell it but if that would make more sense in this situation, or is even possible, then maybe I'll end up doing that.
     
  2. wxman2003 Suspended

    Joined:
    Apr 12, 2011
    #2
    If you have proof (sales receipt) that you ordered the 64GB model, you will not be charged a restocking fee for their error. Plus you paid $100 more than the 16GB model. So they at least owe you $100 if you ordered the 64 and got a 16.
     
  3. iWozinator macrumors member

    Joined:
    Oct 6, 2014
    #3
    The 6+ 16GB is $299 and the 6 64GB is $299 so I'm not sure where you get they owe him $100. But to the OP there should be no restocking fee it's their mistake. I would exchange through carrier rather than the hassle of selling and rebuying mess.
     
  4. wxman2003 Suspended

    Joined:
    Apr 12, 2011
    #4
    My mistake, I misread and thought both were the 6.
     
  5. jayf, Oct 28, 2014
    Last edited: Oct 28, 2014

    jayf macrumors member

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    Oct 5, 2014
    #5
    IMHO 16 GB is not going to be enough storage in the near future.
     
  6. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #6
    Chipotle makes good burritos.

    Neither of which are really relevant since the OP was talking about returning the 16GB ip6+ he mistakenly received or selling it and using the proceeds to buy a full price 64GB ip6. :)
     
  7. jayf macrumors member

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    Oct 5, 2014
    #7
    Totally relevant. :rolleyes: He wanted 64GB and received 16. Doesn't matter which shiny new hardware surrounds the chip.
     
  8. deeddawg macrumors 604

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    Jun 14, 2010
    Location:
    US
    #8
    How so given that he's not keeping it either way?
     
  9. darngooddesign macrumors G3

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    Jul 4, 2007
    Location:
    Atlanta, GA
    #9
    Its relevant because that's the reason he didn't order the 16 phone in the first place.
     
  10. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #10

    Your opinion is noted.
     
  11. jayf macrumors member

    Joined:
    Oct 5, 2014
    #11
    If OP is being straight forward with his story, then Verizon gave him the wrong phone with the wrong storage capacity. Now, if someone gave me hardware with a higher price point, I would be happy, and keep it. In THIS scenario, he got less storage then I believe (rightly or wrongly) is going to be sufficient in the very near future. A very valid argument to reinforce the fact that Verizon should restock the item at no cost.

    Why go through the time and effort to try and sell the 6+ and potentially take a loss, when he claims it is a Verizon error causing his grief? Make your valid arguments to the Verizon gods and make them do the work.

    ;)
     
  12. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #12
    So if you'd ordered a 6 plus and received a higher value 6 you'd keep it?

    I don't know about you but what the thing's worth is of less importance than whether it meets my requirements. If I'd chosen a 6 over a 6+ or vice versa and then received the wrong one, there's no way I'd keep it for my own use.

    ----------

    I disagree since that decision had already been made and nothing in the OP suggest any reconsideration of that decision.
     
  13. jayf macrumors member

    Joined:
    Oct 5, 2014
    #13
    Now this IS irrelevant since it does not apply to this story. In this story, he received something with the same price point but (to Me) of less value because of it's ability to keep up with storage need trends of the future.

    If we want to play your hypothetical situation game, then yes, if I ordered a 6+ and received a higher price point 6, I would gladly accept the blessing, sell it, stuff the profits in my pants and purchase what I intended to in the first place.
     
  14. MrRedHat macrumors member

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    Sep 15, 2014
    #14
    No good deed goes unpunished.
     
  15. TomTomHatesCats macrumors regular

    TomTomHatesCats

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    Oct 29, 2013
    Location:
    New York, NY
    #15
    How is it relevant if OP explicitly stated he's not keeping the phone?
     
  16. jayf macrumors member

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    Oct 5, 2014
    #16
    Thought I answered this question pretty thoroughly.
     
  17. TomTomHatesCats macrumors regular

    TomTomHatesCats

    Joined:
    Oct 29, 2013
    Location:
    New York, NY
    #17
    I didn't understand how your explanation was any more relevant than your initial post, which is why I asked is all...

    It seems as if your post advises OP against keeping a phone he wasn't going to keep anyway. If I misunderstood that, let me know.
     

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