Wrong Quicktime version?

Discussion in 'Mac Apps and Mac App Store' started by kuwisdelu, Jun 26, 2008.

  1. kuwisdelu macrumors 65816

    Joined:
    Jan 13, 2008
    #1
    Okay, so I've been having a weird Quicktime glitch. Whenever I try to open new movies, the Quicktime window randomly begins to shrink width-wise. E.g., what was one a widescreen movie, pixel-by-pixel resizes itself until it's taller than it is wide. Now this had me stumped for a while, until I looked into the dock whenever I opened a new movie, and lo and behold, whenever I didn't already have Quicktime open, a new Quicktime icon would appear. Also, whenever I already had Quicktime open, this glitch didn't happen.

    So I checked the "About Quicktime" for each Quicktime in my dock, and I figured out what seems to be the problem, and here it is:

    [​IMG]

    Spotlight couldn't find this mythical Quicktime 7.4.1. The Quicktime in my Applications folder is 7.5, and I can't find any other versions of it anywhere on my hard drive. So where is this extra Quicktime coming from? How do I fix it? I've tried just changing the default file-by-file to 7.5, but every time I do this, it changes itself back to 7.4.1. Help!
     
  2. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #2
    I have never seen this issue before. I suspect that the cause is that a problem occurred with some past QuickTime update, leaving a partially updated version on your system. The best way I know of to fix this is to perform an Archive and Install of Mac OS X (with the preserve users and network settings option checked) - after this is done you'll need to reapply all software updates, as well as reinstall any applications that came with an installer. Applications that were "drag-installed" can simply be copied over from the archived system into the rebuilt one.
     
  3. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #4
  4. pjrobertson macrumors 6502a

    Joined:
    Nov 14, 2007
    #5
    Only use archive & install as your last resort ;)
    We're not running windows! :p
     

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