WSJ article- Why IT Hates the iPhone

[sunfast]

May I say that I find your characterization of a typical IT department rather shallow. And plainly wrong when it comes to understanding how difficult it is nowadays to run a complex IT environment in any medium or large company. The amount of requests to try/test new equipment and or applications keeps growing every month, while the amount of services and processes supported by the IT dept never diminishes (the only thing that keeps getting smaller is the budget and the # of people to do the work).

We love all this new tech as much (if not more) as any other, but when it comes to fitting things into an IT environment with all its existing liabilities and the new ones that come with the new tech, fulfilling any request becomes a difficult and time-consuming balancing act.

IT certainly have a tough job to do which is why they try to keep stuff as standard as possible I guess. I do remember getting a new laptop through our IT department that came with an OEM install of XP which they downgraded to Win98 because that's all they were supporting at the time. That p*ssed me off

 

[diplo0]

IT certainly have a tough job to do which is why they try to keep stuff as standard as possible I guess. I do remember getting a new laptop through our IT department that came with an OEM install of XP which they downgraded to Win98 because that's all they were supporting at the time. That p*ssed me off

Yeah, that would piss me off too And there isn't a lot you can do when you're just small fry inside the department. We usually have even less of an input on what to change and how to change it than even a regular user. So we all struggle on.

The only sure path to get something new and cool implemented that I have noticed so far, is to get it under the nose of the CIO or any of the other CxOs. If they show up with a MBA and iPhone (showing off their own home made video presentation), it gives a little hope that not all has been lost