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WTF Applecare?
- Thread starter megananne
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True- but it was honestly a joke, not intended to make him mad.
We all know they look ridiculous with those things on. They are the next best thing to "Hello my name is ........"
Without further ado...
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What I meant was that I don't remember it falling four feet off of a table, sliding off a counter, severe stuff like that that would have caused this damage. I know that didn't happen. Could I have been handling it a bit too roughly and maybe it slipped here or there? Yes. I am not like you and don't remember every small thing that happens to my laptop. I honestly don't think that I've handled it SO ROUGHLY that the entire optical drive would stop working. As for the piece missing on the keyboard, I have no idea how that happened. I noticed it a couple of weeks ago but assumed that it just looked like that from the gate. It's a very small, very symetrical piece msising, so I thought that that was maybe how it was made and I just didn't notice it before.
I plainly said that I am FINE to pay whatever they charge me. I was shocked that they DID say they might charge me because I had a friend who spilled red wine on his laptop and got it completely re-constructed for free. And he didn't even buy it in the store; he bought it refurb online and didn't have Applecare, I don't think. I also think that for me to pay upwards of a grand for a computer in addtion to several hundred other dollars for Apple Care and then to STILL potentially have to pay for this is pretty ridiculous. What's the point in buying some computer support thing like AC if it ONLY fixes non-accidental problems? Shouldn't Apple fix those inherent problems for free? Just my thoughts.
I plainly said that I am FINE to pay whatever they charge me. I was shocked that they DID say they might charge me because I had a friend who spilled red wine on his laptop and got it completely re-constructed for free. And he didn't even buy it in the store; he bought it refurb online and didn't have Applecare, I don't think. I also think that for me to pay upwards of a grand for a computer in addtion to several hundred other dollars for Apple Care and then to STILL potentially have to pay for this is pretty ridiculous. What's the point in buying some computer support thing like AC if it ONLY fixes non-accidental problems? Shouldn't Apple fix those inherent problems for free? Just my thoughts.
You "think" you dropped it once? You "probably" dropped it?
How can you not be 100% sure if you've ever dropped it or not? If I dropped my ~$1500 laptop, I would remember the time and the date and it would have haunted me for weeks until I was sure my MacBook was damaged or not. Every time I would look at the "small crack above the drive where like, part of the keyboard edge is gone", I would have flashbacks.
Sorry dude, but something with your story isn't adding up, and you're looking to this forum for justification against the Apple Tech Guy's decision
(Sorry, I just don't like calling them 'Geniuses'. If they're geniuses, then I guess I'm a super-genius, since on many occasions I've ended up knowing more than them when I've brought my Mac issues to them. And I don't think I'm a super-genius.
I think you know exactly how you damaged your MacBook, and you're looking to this forum for ways to get it fixed for free. Which is fine, but just be honest- tell us exactly what happened to your MacBook, and people here will try to give you helpful advice on how to take advantage of AppleCare.
If I'm way off, I apologize, but your story is just, well, not believable.
I totally agree.
The thing that cracks me up is that Apple does not offer Accidental damage.
When I talked to an Apple store rep at my local store I was told that my nearly $4,000USD macbook pro really only costs apple around $1,500 if that to manufacture and crate across the country to me.
If Dell charges WAY LESS than Apple for a rival if not even better computer in specifications (I had a dell inspiron 1720 with same 4g, same core2 with 2.6ghz and on that one I actually had a 512mb vid card of same model and two hard drives = 500gb) and it only cost me $2,000 and another $500 for 4 years of accidental warranty; why can't apple for around $500 or so as well?
I love OS X, and I love the look/feel of most of the mac line, but I think that "Apple, Inc." is so full of them selfs they stare at their own asses to lipread.
-shrug-
The thing that cracks me up is that Apple does not offer Accidental damage.
When I talked to an Apple store rep at my local store I was told that my nearly $4,000USD macbook pro really only costs apple around $1,500 if that to manufacture and crate across the country to me.
If Dell charges WAY LESS than Apple for a rival if not even better computer in specifications (I had a dell inspiron 1720 with same 4g, same core2 with 2.6ghz and on that one I actually had a 512mb vid card of same model and two hard drives = 500gb) and it only cost me $2,000 and another $500 for 4 years of accidental warranty; why can't apple for around $500 or so as well?
I love OS X, and I love the look/feel of most of the mac line, but I think that "Apple, Inc." is so full of them selfs they stare at their own asses to lipread.
-shrug-
The BASE MBP costs about $1500-$1650 to manufacture & distribute. Add size & parts, and Apple's cost goes up, too. Now obviously, as you add to the build, you're gonna find huge margins on some of that so Apple--like every single other manufacturer on the planet--can get a bit more back. If you spent $700 of that total on Apple RAM, then that's, well, not the most economic approach on your part.
Many CC purchases include accidental damage coverage, as does some homeowner's or renter's policies. See if your credit card or insurance give you that coverage.
Just out of curiosity, what is it you do that requires a fully maxed MBP? I'm jut assuming that most folks try to match the machine they get with the actual functionality, so anyone that's got a bling'd out MBP usually is a creative pro. We have great digital audio/video/photography forums, check 'em out.
I do alot of work with the Adobe CS3 Master Collection.
My workday can range from 3 hours in a simple VI session with code to 8 or more hours of Flash, Encore, Indesign, Soudbooth and Premiere; and probably others.
So RAM and seed are my priority as well as screen size :/
I did spent the $700 on Apple ram because of two simple factors.
1: I didn't have to search for cheaper RAM and then OPEN the case to put it in
2: I didn't have to wory about the RAM I found online to be defective.
Your right, I haven't ever been in those forums, ill give them a shot.
My workday can range from 3 hours in a simple VI session with code to 8 or more hours of Flash, Encore, Indesign, Soudbooth and Premiere; and probably others.
So RAM and seed are my priority as well as screen size :/
I did spent the $700 on Apple ram because of two simple factors.
1: I didn't have to search for cheaper RAM and then OPEN the case to put it in
2: I didn't have to wory about the RAM I found online to be defective.
Your right, I haven't ever been in those forums, ill give them a shot.