Why was I issued a deposit refund, and then it was taken away (and I NEVER received a check, or any sort of credit for my $500 deposit)? Then further down, my 450 minute plan is costing me $118/month. Found they are charging me for MULTIPLE data plans on the same phone. Called CS, and they said there was nothing wrong at all with my plan, and were not much help. Also, the bill shows the balance as past due, when it was paid two weeks before it was due! Is this right?