WTF I though AT&T didn't charge a restocking fee on iPhones?

[HXGuyAZ]

I'm wanting to return an iPhone 6 to AT&T and they are telling me even if returning by mail directly to AT&T there is a restocking fee? Why was I under the impression that there was no restocking fee?

 

[Bobo03]

I think AT&T does charge a fee, but Apple doesn't

 

[aloecool]

Apple is the one that doesn't have a restocking fee

 

[iososx]

If one takes responsibility for reading terms and conditions, threads like this would vanish.

AT&T follows industry practices and it's spelled out clearly.

 

[Jordan921]

Apple is the only one who doesn't charge restocking fees.

 

[617aircav]

I'm wanting to return an iPhone 6 to AT&T and they are telling me even if returning by mail directly to AT&T there is a restocking fee? Why was I under the impression that there was no restocking fee?

They started charging restocking fees since the original iPhone. Where have you been? Also it's your responsibility to know the return policy. Before I buy I already know the return policy.

 

[shox2k2]

I got a phone with a bad screen. I took into att as there is no Apple store here and they said I could return it and get a new one but there would be a fee. I asked about the 14 day return and she said yes but there is still a restocking fee. I didn't like it but nothing I can do about it except wait for Apple repair.