WTF I though AT&T didn't charge a restocking fee on iPhones?

Discussion in 'iPhone' started by HXGuyAZ, Sep 23, 2014.

  1. HXGuyAZ macrumors 6502

    Joined:
    Sep 3, 2014
    #1
    I'm wanting to return an iPhone 6 to AT&T and they are telling me even if returning by mail directly to AT&T there is a restocking fee? Why was I under the impression that there was no restocking fee?
     
  2. Bobo03 macrumors regular

    Joined:
    Sep 21, 2014
    #2
    I think AT&T does charge a fee, but Apple doesn't
     
  3. aloecool macrumors regular

    Joined:
    Mar 30, 2011
    #3
    Apple is the one that doesn't have a restocking fee
     
  4. iososx macrumors 6502a

    iososx

    Joined:
    Aug 23, 2014
    Location:
    USA
    #4
    If one takes responsibility for reading terms and conditions, threads like this would vanish.

    AT&T follows industry practices and it's spelled out clearly.
     
  5. Jordan921 macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #5
    Apple is the only one who doesn't charge restocking fees.
     
  6. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #6

    They started charging restocking fees since the original iPhone. Where have you been? Also it's your responsibility to know the return policy. Before I buy I already know the return policy.
     
  7. shox2k2 macrumors 6502

    Joined:
    Jun 18, 2010
    Location:
    Wichita, KS
    #7
    I got a phone with a bad screen. I took into att as there is no Apple store here and they said I could return it and get a new one but there would be a fee. I asked about the 14 day return and she said yes but there is still a restocking fee. I didn't like it but nothing I can do about it except wait for Apple repair.
     

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