WTF I though AT&T didn't charge a restocking fee on iPhones?

Discussion in 'iPhone' started by HXGuyAZ, Sep 23, 2014.

  1. HXGuyAZ macrumors 6502

    Sep 3, 2014
    I'm wanting to return an iPhone 6 to AT&T and they are telling me even if returning by mail directly to AT&T there is a restocking fee? Why was I under the impression that there was no restocking fee?
  2. Bobo03 macrumors regular

    Sep 21, 2014
    I think AT&T does charge a fee, but Apple doesn't
  3. aloecool macrumors 6502

    Mar 30, 2011
    Apple is the one that doesn't have a restocking fee
  4. iososx macrumors 6502a


    Aug 23, 2014
    If one takes responsibility for reading terms and conditions, threads like this would vanish.

    AT&T follows industry practices and it's spelled out clearly.
  5. Jordan921 macrumors 601


    Jul 7, 2010
    Bay Area
    Apple is the only one who doesn't charge restocking fees.
  6. 617aircav Suspended

    Jul 2, 2012

    They started charging restocking fees since the original iPhone. Where have you been? Also it's your responsibility to know the return policy. Before I buy I already know the return policy.
  7. shox2k2 macrumors 6502

    Jun 18, 2010
    Wichita, KS
    I got a phone with a bad screen. I took into att as there is no Apple store here and they said I could return it and get a new one but there would be a fee. I asked about the 14 day return and she said yes but there is still a restocking fee. I didn't like it but nothing I can do about it except wait for Apple repair.

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