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WTH, Existing non-iPhone O2 Customers Wait til the END OF CONTRACT?????

bigcol1983 said:
so basically existing non-iphone customers are being neglected, there is bound to be people in same situation that would love to get a iphone 3G and extend there current contacts for a further 18months. its not like we wanna move providers and go away from 02 all together.
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You are not being neglected. If Nokia (or any other manufacturer) released a new phone tomorrow and you were part way through your contract, o2 (or any other network) would not let you upgrade early. You would have to wait till your contract was up.

Now that the iPhone is a regular subsidised phone, you will be subject to a regular minimum term before you can upgrade to it or indeed upgrade it when you want your next new phone.

To those who point at the situation last year when o2 allowed customers to leave their existing contract early, they only did so because by paying £269, you were purchasing an unsubsidised phone and so they were willing to forgo repayment of the subsidy on your existing handset.

Two completely different scenarios.
 
what if you take out the iphone 3g on a new contract... and then just stop paying for your other one lol. rekon they would disconnect both? it would effect your credit rating anyway...
 
prob disconnect you lol, best bet is to wait till beginning on july as 02 website says and decide what to do then, its hard to wait on things as i just wanna know what to it in this situation
 
got off the phone with some woman at o2... she asked some people in the office and one said you can upgrade and one said you cant. then i asked if she could find a manager and the manager said nothing can be confirmed yet...

got an email back off o2 as well saying no, so looks like they are all saying different things

:/
 
UKLawTalkingGuy said:
You are not being neglected. If Nokia (or any other manufacturer) released a new phone tomorrow and you were part way through your contract, o2 (or any other network) would not let you upgrade early. You would have to wait till your contract was up.

Now that the iPhone is a regular subsidised phone, you will be subject to a regular minimum term before you can upgrade to it or indeed upgrade it when you want your next new phone.
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Correct.
And next year or this year before Christmas when a 3rd Gen iPhone comes out everyone who signed up on 11 July will be tied up in 18/24 month contracts… no "free" upgrades then.
What a choice then: Stick and wait out the remaining 8-12 months or buy a new iPhone at full price. :eek:
Oh boy! :eek:
 
The official standpoint in relation to upgrades is that you can upgrade within the last 3 months of your contract, so its perfectly normal that O2 don't let you upgrade till near the end of your contract.
 
Steve Jobs=God said:
The official standpoint in relation to upgrades is that you can upgrade within the last 3 months of your contract, so its perfectly normal that O2 don't let you upgrade till near the end of your contract.
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my contract is over in october and my upgrades due in september >.< dunno what im gonna do as im eager to get one of the 11th... i could either keep nagging them or take out another contract. no point paying £200+ to cancel as it would cost me half that to just finish my current contract.

anyone else heard anything from o2 regarding us in this position?
 
OllyW said:
They could do it, but they are under no obligation to do so.
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that is exactly the point. You signed an 18 month 12 month whatever contract you are legally obliged to maintain the agreement as per your original contract O2 have no legal obligation to offer you an early upgrade and why should they?

Im guessing you got a free phone on your contract? a phnoe that would have cost o2 between 300-400 punds they need to get that money back before they are going to give more money away its just not good business to give you a early upgrade and a subsidised phone.

If they do allow you an ealry upgrade expect to pay FULL price for iPhone 3G
 
MacScho said:
my contract is over in october and my upgrades due in september >.< dunno what im gonna do as im eager to get one of the 11th... i could either keep nagging them or take out another contract. no point paying £200+ to cancel as it would cost me half that to just finish my current contract.

anyone else heard anything from o2 regarding us in this position?
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I'm in the same situation. Spoke to an O2 rep who said that worst case I'd have to pay off the rest of the contract to terminate so NOT £219 but £90 or so but she also said they'd not settled on policy yet. So it could be they let people with, say, 3 months left on their contract upgrade.

When I speak to them nearer the time I'll be emphasising that as it stands they have me for 5 more months on contract at £18.99 a month or they could have me guaranteed as a customer for18months at £45 a month. It's surely in their interest as a company to keep me with them at the higher contract price.
 
Pring said:
I'm in the same situation. Spoke to an O2 rep who said that worst case I'd have to pay off the rest of the contract to terminate so NOT £219 but £90 or so but she also said they'd not settled on policy yet. So it could be they let people with, say, 3 months left on their contract upgrade.

When I speak to them nearer the time I'll be emphasising that as it stands they have me for 5 more months on contract at £18.99 a month or they could have me guaranteed as a customer for18months at £45 a month. It's surely in their interest as a company to keep me with them at the higher contract price.
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i just got off the phone and i will only have to pay about £40 to cancel my contract in july because there is only 4 months left, so quite happy about that :)
 
MacScho said:
i just got off the phone and i will only have to pay about £40 to cancel my contract in july because there is only 4 months left, so quite happy about that :)
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Nice one. 'Scuse my nosiness but is that the full value of your contract over the next 4 months (4x£10 monthly payments) or did you get some off?
 
Pring said:
Nice one. 'Scuse my nosiness but is that the full value of your contract over the next 4 months (4x£10 monthly payments) or did you get some off?
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apparently they just make you pay the line rental... and mines about £20 so yeah they must of took some off. either way it should be between £40-60
 
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