iPhone X X pulling hair like crazy

spesifikbrush

macrumors regular
Original poster
Nov 12, 2015
215
118
I know that 6 had this issue too, but it happened rarely. With X, every time I make a phone call, I‘m afraid to push my phone to my ear because it pulls my hair. It’s every time!!! I hope a case will prevent this from happening.

I just wonder if it’s just me or not.
 
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sean000

macrumors 68000
Jul 16, 2015
1,551
1,895
Bellingham, WA
Tap on Settings, General, Personal Grooming. Slide the setting for “Tweezers” from Auto to Manual and you should be fine. :p

Seriously though... didn’t know this was a thing, but the article that rugmankc posted shows you are not alone. Does it happen more for extended calls? I think it’s more comfortable to talk using the earbuds, but that’s not always convenient for short conversations.

I agree that a case is probably the way to go. Most are seamless one-piece designs.

This makes me concerned about the waterproof/resistance of the iPhone X. Yes there is likely a seal under there, but if a gap is wide enough to catch hair, seems like water could get in as well. I suppose that’s not a issue if the seal is below it though.
 

JoeyD74

macrumors 6502
Oct 31, 2014
369
173
I have the standard buzz cut, very short and my X does it as well. My 6s, 7 plus did it as well. It’s not very often but it does happen.
 
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spesifikbrush

macrumors regular
Original poster
Nov 12, 2015
215
118
Tap on Settings, General, Personal Grooming. Slide the setting for “Tweezers” from Auto to Manual and you should be fine. :p

Seriously though... didn’t know this was a thing, but the article that rugmankc posted shows you are not alone. Does it happen more for extended calls? I think it’s more comfortable to talk using the earbuds, but that’s not always convenient for short conversations.

I agree that a case is probably the way to go. Most are seamless one-piece designs.

This makes me concerned about the waterproof/resistance of the iPhone X. Yes there is likely a seal under there, but if a gap is wide enough to catch hair, seems like water could get in as well. I suppose that’s not a issue if the seal is below it though.


Yeah it happens more with extended calls. I don’t think it’s about sealing, since I can’t even silde a thin paper to the sides. But it somehow catches my hair.

Btw, while I was typing the reply, this happened. I had to restart the app cuz I couldn’t dismiss the keyboard nor the pop-up. Fix your app Tapatalk.

 
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DiveKitty

macrumors 6502
Oct 31, 2017
407
380
Have long and thick hair, have not had this issue. Does not mean it does not happen to some though, of course.

A case should resolve the issue though.
 

Atomic Walrus

macrumors 6502a
Sep 24, 2012
878
425
Check for gaps in your screen/casing alignment. Sometimes on the 6-based designs (and I'd say the X is still in that category) the screen isn't well aligned in the casing, leaving a gap you can fit a finger nail or piece of paper into which also has exposed glue inside that catches hair.
 

ZEEN0j

macrumors 65816
Sep 29, 2014
1,498
669
Funny story. I had the same issue with my 6 and went to the apple store. Mind you this was not for it pulling my beard but because I had the crescent moon.

I showed the genius the camera and he started looking at demo units and many of them had the same issue. He said that it wasn’t an issue since almost all of them had it.

Walking back to our table I for some reason mentioned that it pulls my hair a lot since I got a feeling he didn’t want to help me. That’s when he turns around and says “that’s something I can help you with”.

He came back with a replacement device and off I went.

Ps he also had a beard
 

spesifikbrush

macrumors regular
Original poster
Nov 12, 2015
215
118
Funny story. I had the same issue with my 6 and went to the apple store. Mind you this was not for it pulling my beard but because I had the crescent moon.

I showed the genius the camera and he started looking at demo units and many of them had the same issue. He said that it wasn’t an issue since almost all of them had it.

Walking back to our table I for some reason mentioned that it pulls my hair a lot since I got a feeling he didn’t want to help me. That’s when he turns around and says “that’s something I can help you with”.

He came back with a replacement device and off I went.

Ps he also had a beard
I unfortunately can’t go to Apple Store for help, because I didn’t buy it from my country. And last year, for some reason, the Apple Store in my country changed the policy that, the devices from abroad aren’t supported by the official Apple warranty (even though it shows on the site that my device has warranty). They forward you to the premium reseller technical support. And I don’t wanna deal with them. I guess I can live with it. I have AirPods, so I can make my calls through that too. Also gonna get a case anyways, this bad boy slips from my sweaty and greasy hands
 

Drlang2006

macrumors newbie
Dec 29, 2017
1
0
I know that 6 had this issue too, but it happened rarely. With X, every time I make a phone call, I‘m afraid to push my phone to my ear because it pulls my hair. It’s every time!!! I hope a case will prevent this from happening.

I just wonder if it’s just me or not.
It is not just you! I just got my iPhone X and have the exact same issue. Was wondering if my screen was just seated poorly but I guess it’s a design flaw. #rottenapple
 

Ralfi

macrumors 68030
Dec 22, 2016
2,876
1,880
Australia
Airpods will change your life.

& If you're worried about losing them, you can tie each Pod to your hair ;)
 

lsutigerfan1976

macrumors 68030
Sep 14, 2012
2,527
1,463
I know that 6 had this issue too, but it happened rarely. With X, every time I make a phone call, I‘m afraid to push my phone to my ear because it pulls my hair. It’s every time!!! I hope a case will prevent this from happening.

I just wonder if it’s just me or not.
Go to your local Apple store. Tell them what happened. Bring them the hair in question. Tell them you want to be reimbursed for every strand of hair in question. That’s all I got.