Xbox Live Craziness

Discussion in 'Community Discussion' started by imaketouchtheme, Jul 23, 2009.

  1. imaketouchtheme macrumors 65816

    Joined:
    Dec 5, 2007
    #1
    Check this out. I normally subscribe to Xbox Live via using prepaid cards from various stores. Microsoft recently had a special for $1 for a one month membership. I decided to sign up just for one month, so I entered my credit card information and I was on Gold. I then noticed that Microsoft put me on "Auto-Renewal" to renew me every month for $8. I attempted to remove my credit card from my Gamertag but it continuously gave me errors. There's no way to turn off the Auto-Renewal either. I Googled around and found out you had to call Microsoft to remove something they never told me they were tying me into.

    I call them and this lady answered that I could hardly understand (I'm close to deaf anyways) and was asking my why I wanted to cancel it, etc.

    We made our way through all those issues and she said that she canceled the Auto-Renewal and put me back on Silver. I checked on Xbox.com and I'm still Gold. Logged into my Xbox, guess what, still Gold! Everything works just like I'm on Gold.

    Now, here's the crazy part. I go to the Account section on Xbox.com, and here's what I see:

    Gold Membership

    Gold Member since: 1/1/0001

    End date: 1/1/0001

    Automatic renewal: OFF


    So, does this mean I'll have an infinite amount of Xbox Live time, or is it just a glitch in their system?
     
  2. Unspoken Demise macrumors 68040

    Unspoken Demise

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  3. imaketouchtheme thread starter macrumors 65816

    Joined:
    Dec 5, 2007
    #3
    Well, my account was supposed to run out today, and she said that she canceled it when I called earlier.

    So, technically, it should of been gone an hour ago. Unless she just took off the Auto-Renewal, then it will be gone tonight. I'll update as necessary.
     
  4. Unspoken Demise macrumors 68040

    Unspoken Demise

    Joined:
    Apr 16, 2009
    Location:
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    #4
    Best of luck!
     
  5. reactions macrumors 6502

    reactions

    Joined:
    Jul 24, 2009
    Location:
    Sacramento
    #5
    Seriously

    Out of curiousity why were u canceling xbox live?

    It's all I use
     
  6. Rich3303 macrumors newbie

    Joined:
    Nov 22, 2008
    #6
    Oh, wow. I also signed up for the $1 membership online last month and just noticed that it should have run out by now. Looks like I get to call Microsoft, too...:eek:
     
  7. Unspoken Demise macrumors 68040

    Unspoken Demise

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  8. imaketouchtheme thread starter macrumors 65816

    Joined:
    Dec 5, 2007
    #8
    Alright, well they put me back on Silver now. :(

    The reason I canceled my Xbox Live subscription was because I didn't want to pay $8 a month. I would much rather just pay $50 for a 13 month membership.

    Or, if anyone has a one month code, I'd be more than happy to take that. :rolleyes::p
     
  9. JennaLDS macrumors 6502

    JennaLDS

    Joined:
    Jul 23, 2009
    Location:
    Utah!
    #9
    Mine did that too.. what you have to do is put another card on there.. it would not let me remove a card that I no longer used until i put another one on there.. so get a prepaid credit card, put like 20 bucks or so on it, and then use it, when it runs out, then it runs out... then you can get a prepaid xbox live card to use.. hope this helps.

    Oh and if you play Halo 3, COD 4, GH World Tour or 3 add my gamer tag Jenna531 :) Im always up for new friends!
     
  10. nomar383 macrumors 65816

    nomar383

    Joined:
    Jan 29, 2008
    Location:
    Rexburg, ID
    #10
    As an aside, buy the 13 month cards on ebay. Regularly $30.

    I get my 4000 point cards there as well for the same price. It's like 40% off all the time haha
     

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