Xbox Live Problems

Discussion in 'Console Games' started by cycocelica, Apr 16, 2008.

  1. cycocelica macrumors 68000


    Apr 28, 2005
    Redmond, WA
    Xbox Live is slowly becoming a joke. First we get major down time and problems in December. Then CoD4 maps give us problem. Now this:

    Yesterday, I try to sign into my Xbox Live Account to play CoD4, and I get a warning message saying "Your account has been suspended due to a problem with your payment option. Please use a different payment option or update your current information in Account Management." I think ok, I just changed my Account info last month because I got a new card, but whatever I'll just update it.

    So I click "Update Profile." What does it do? Takes me back to the main Xbox Live screen. I think ok, just a minor flaw, I will login from the main screen. I try that and it never signs me onto Xbox Live. It doesn't even bring up the warning message. So I click on my gamer card and try to access Account Management through that. I get another warning message, "You must be signed in to Xbox Live to manage your Xbox Live membership." So basically I can't access my Xbox Live account because I am not signed in, but it won't let me sign in to fix it. Fine, I will do this online.

    I go to and try to sign in. Only problem is I don't remember the password for the hotmail account I created, 4 years ago. Of course, hotmails password recovery is garbage and I don't have a password still.

    Needless to say, if Xbox Live wants me to fix something, at least give me access. How am I supposed to fix a billing problem if I can't login. I may consider dropping Xbox Live. PSN is free and from what I have seen recently, it is comparable now to XBL.

  2. chadrob30 macrumors 6502


    Nov 13, 2007
    In front of my Mac.
    Lol...that is very untrue. Although it's getting better, it's still a long ways away from Live. Stop by Bill's on the way home tonight and ask him what's up with Live. :D
  3. Zwhaler macrumors 604


    Jun 10, 2006
    I agree PSN has less features, but I have never had a problem with reliability. (I did one time, but it turned out to be my router rather than PSN)

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