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Aboo

macrumors 6502a
Original poster
Jul 7, 2008
925
70
Ended up getting a second XDR display for my setup, both monitors with the Apple Pro stands. Interestingly, it appears that both display stands don't have the same height. At the lowest height setting, one of my displays is higher than the other. Anyone else encountered this issue?

Cheers!
 

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Adult80HD

macrumors 6502
Nov 19, 2019
429
465
Odd, that shouldn't be the case. I suspect they aren't level. My two are perfectly identical.
 
Comment

Aboo

macrumors 6502a
Original poster
Jul 7, 2008
925
70
I followed your guys' suggestion. Both displays are level and perfectly horizontal. Seems weird. I might need to call Apple for a replacement...
 
Comment

henrymyf

macrumors member
Dec 2, 2015
97
17
Maybe that's the beauty of having unique producs. The same principle as Steve Jobs would bring up, that since different iPods have different scratches, so as XDRs...LOL

Maybe OP could consider replacing the original ProStand with the VESA mount adapter, so that you could use a single arm (I wonder if there is such strong thing) to carry both XDRs, so that when you want to adjust the height and stuff, they could easily behave at the same pace.
 
Comment

straightMacin

macrumors regular
Dec 6, 2019
104
70
Chicago, IL
Maybe that's the beauty of having unique producs. The same principle as Steve Jobs would bring up, that since different iPods have different scratches, so as XDRs...LOL

Maybe OP could consider replacing the original ProStand with the VESA mount adapter, so that you could use a single arm (I wonder if there is such strong thing) to carry both XDRs, so that when you want to adjust the height and stuff, they could easily behave at the same pace.

I have two of my XDRs on a pair of Mantis 20 monitor arms from Monitors in Motion on a single pole. It works great!

 
Comment

Aboo

macrumors 6502a
Original poster
Jul 7, 2008
925
70
Maybe that's the beauty of having unique producs. The same principle as Steve Jobs would bring up, that since different iPods have different scratches, so as XDRs...LOL

Maybe OP could consider replacing the original ProStand with the VESA mount adapter, so that you could use a single arm (I wonder if there is such strong thing) to carry both XDRs, so that when you want to adjust the height and stuff, they could easily behave at the same pace.

Thanks for the suggestion. I have thought of that, but unfortunately I am outside the return window for my original stand. Oh well.
 
Comment

CrysisDeu

macrumors member
Sep 16, 2018
99
121
Is it possible that your desk or room is slightly tilted so the base themselves are on a slightly different height. While the monitor is leveled, the whole setup is tilted so they are on a different height?
Just my guess tho, it would be weird if there were such a big difference. You can probably try to switch the position or change the angle to make some tests.
 
Comment

cloudyo

macrumors regular
Feb 25, 2012
130
147
Why don’t you just take a tape measure and check if the stands are the same height? If they aren’t, call support and get one or both replaced.
 
Comment

Pbwj

macrumors member
Oct 12, 2018
43
6
I had a pair of Dell ultrasharps in the past that were uneven in height as well it would drive me nuts. Hopefully, this is just a lone issue.
 
Comment

Fastball32

macrumors member
Nov 17, 2011
71
0
Hi,
I also have two XDR displays with pro stands, bought at different times and they are definitely different heights.
Pretty noticeable difference.
Has the original poster found a solution, since this post is one year old?
I can adjust the shorter one a little higher, so it's not really an issue for me, but it is strange that they do not have the same height.
 
Comment

Aboo

macrumors 6502a
Original poster
Jul 7, 2008
925
70
Hi,
I also have two XDR displays with pro stands, bought at different times and they are definitely different heights.
Pretty noticeable difference.
Has the original poster found a solution, since this post is one year old?
I can adjust the shorter one a little higher, so it's not really an issue for me, but it is strange that they do not have the same height.

I got the stand replaced.
 
Comment
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