iPhone XS Max XS Max Loose Lightning Port?

leftcoastnomad

macrumors newbie
Original poster
Oct 3, 2018
12
1
On my iPhone 6S Plus, when a lightning cable is plugged in, the plug is 100% firm in the port with no play whatsoever.

Due to my iPhone XS Max not charging when I plugged it in (I now realize I must wake the device to start charging until an update is released) I wiggled the lightning cable to ensure it was firmly seated. I noticed it wiggled slightly in the port.

I happen to only have a variety of original Apple lighting cables that I use. They all wiggle slightly in the port.

I'm unsure if this is within specification or if I should leverage my 14 day return window for a hassle free swap.

Are others seeing the same bit of play or is my port defective?
 

leftcoastnomad

macrumors newbie
Original poster
Oct 3, 2018
12
1
The play is not an "in/out" play -- if you gently grip the plug and wiggle it it is an "up/down" play.
 

Krayzkat

Suspended
Apr 22, 2011
755
1,351
Just tried with my Xs and when the lightning cable is plugged in you can wobble it slightly in a front to back direction. Tried it on my 6s Plus and iPad Mini 4 and they all the same. Never had a problem charging any of these devices (except the Xs while asleep bug/feature)
 

jona2125

macrumors 6502a
Jul 12, 2010
780
647
I didn't pay any attention to this but tried it out after reading this post. My XS wiggles and I can't even pick the phone up by the cable. I can do that with all my previous iPhone's and even other devices with USB-C ports. I will try my Max after work and see if it does the same. Definitely seems like loose tolerances during production ramp up.
 

RN_FNP

macrumors newbie
Apr 8, 2018
4
0
Orem, UT
I am experiencing the same thing and wondered if others were. iPhone XS Max. Loose lightning port. A small wiggle back and forth, left and right, easily pops it out. NOT secure. Can barely use it without the cable popping out.
 

Givmeabrek

macrumors 68040
Apr 20, 2009
3,396
1,107
NY
It's normal. The contacts are spring loaded to keep pressure on the connector and to wipe the contacts when you plug it in.
 

RN_FNP

macrumors newbie
Apr 8, 2018
4
0
Orem, UT
It's normal. The contacts are spring loaded to keep pressure on the connector and to wipe the contacts when you plug it in.
NOT normal. Apple replaced the phone. I should be able to dangle my phone by the lightning cable (not as an normal practice, but as a strength test). Mine would get bumped out with the smallest tap. Apple recognized immediately that it was whack.
 
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