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iPhone XS Max XS Max Loose Lightning Port?

L

leftcoastnomad

macrumors newbie
Original poster
Oct 3, 2018
12
1
On my iPhone 6S Plus, when a lightning cable is plugged in, the plug is 100% firm in the port with no play whatsoever.

Due to my iPhone XS Max not charging when I plugged it in (I now realize I must wake the device to start charging until an update is released) I wiggled the lightning cable to ensure it was firmly seated. I noticed it wiggled slightly in the port.

I happen to only have a variety of original Apple lighting cables that I use. They all wiggle slightly in the port.

I'm unsure if this is within specification or if I should leverage my 14 day return window for a hassle free swap.

Are others seeing the same bit of play or is my port defective?
 
The play is not an "in/out" play -- if you gently grip the plug and wiggle it it is an "up/down" play.
 
leftcoastnomad said:
The play is not an "in/out" play -- if you gently grip the plug and wiggle it it is an "up/down" play.
Click to expand...

There Should be very little tolerance with any play. The only way you can really get a clear answer, is have Apple to look at it.
 
Just tried with my Xs and when the lightning cable is plugged in you can wobble it slightly in a front to back direction. Tried it on my 6s Plus and iPad Mini 4 and they all the same. Never had a problem charging any of these devices (except the Xs while asleep bug/feature)
 
I didn't pay any attention to this but tried it out after reading this post. My XS wiggles and I can't even pick the phone up by the cable. I can do that with all my previous iPhone's and even other devices with USB-C ports. I will try my Max after work and see if it does the same. Definitely seems like loose tolerances during production ramp up.
 
I am experiencing the same thing and wondered if others were. iPhone XS Max. Loose lightning port. A small wiggle back and forth, left and right, easily pops it out. NOT secure. Can barely use it without the cable popping out.
 
It's normal. The contacts are spring loaded to keep pressure on the connector and to wipe the contacts when you plug it in.
 
Givmeabrek said:
It's normal. The contacts are spring loaded to keep pressure on the connector and to wipe the contacts when you plug it in.
Click to expand...

NOT normal. Apple replaced the phone. I should be able to dangle my phone by the lightning cable (not as an normal practice, but as a strength test). Mine would get bumped out with the smallest tap. Apple recognized immediately that it was whack.
 
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