Yellow screen, etc. may be caused by mechanical freight handling...

Discussion in 'iMac' started by Nitro86, Feb 5, 2010.

  1. Nitro86 macrumors newbie

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    #1
    I have a friend in the cut-flower business who ships millions of flowers every year. He began shipping with FedEx soon after they began in operation and they are one of his largest shippers. While this is not a post directed to find fault with FedEx in particular, I believe the following may be typical of most shipping companies, or perhaps moreso with non US-based ones.

    Even after experimenting with numerous types of packing materials, containers, pads, bubble plastics, etc., etc., his company continuously received complaints from his customers about damaged and broken flowers. After considerable expense, time, and efforts to prevent the damage it was not until he was invited to the FedEx central hub (in Dallas?) where he witnessed, as he was escorted throughout the state-of-the-art, computerized, robot-equipped mechanized sorting machines, that he finally found the cause of many tens of thousands of dollars of damage to his flowers.

    As packages were carried down speeding converyor belts, large metal arms would shoot out from alongside the belt and forcefully "boot" packages into designated bins (or onto other conveyor belts) where they would then be taken off to other locations.

    My friend said that the moment he witnessed the powerful (and very fast) action, and how they could easily smash corners flat, and dent others ( while leaving a mark, ... or not) he and the FedEx exec who invited him worked to find a solution.

    I also have experienced considerable damage to shipments of cut-flowers I recently shipped to Shanghai and to Guangzhou in China (carefully packaged). A few days ago I received an LCD screen from Dell out of Kentucky. The box was perfect.... except for a smashed corner. I have not inspected the contents yet.

    I seems to me that regardless of how something as delicate as the new screens seem to be, I'd imagine few manufacturers have ever witnessed the actual, physical sorting of freight packages.

    Just an observation....
     
  2. WizardHunt macrumors 68000

    WizardHunt

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    #2
    One would think that Apple would put 2 and 2 together and maybe slap on a Fragile Sticker on the outside of the box. But if it is getting damaged in the machines that move these packages then there may be no hope for us.
     
  3. SaSaSushi macrumors 68040

    SaSaSushi

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  4. Dont Hurt Me macrumors 603

    Dont Hurt Me

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    #4
    Its still interesting, I had my iMac 21.5 arrive with what looked to me as if a rod had been pushed through the box, this rod I call it broke through the brown cardboad as well as the imac box itself. I thought this had to be done on purpose but now Iam thinking that this rod might have been one of those fedex plungers pushing this thing off a track. Thats a pretty hard impact to break through two of these thick cardboard boxes. It just missed the front of the display by say 1/4 of a inch. Yes it had yellow tint in the lower right hand corner........maybe related. Perhaps Fedex has learned from ups how to destroy a box.
     
  5. Salmar macrumors regular

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    #5
    "One would think that Apple would put 2 and 2 together and maybe slap on a Fragile Sticker on the outside of the box."

    Well I believe that putting a "fragile" sticker on the outside of the box makes it more of a target for mishandling. That's my opinion.
     
  6. WizardHunt macrumors 68000

    WizardHunt

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    #6
    Well in this case we live in a sad sad world with so much disrespect for property. I would hope that you are wrong. But you could be right sadly to say.
     
  7. banya95 macrumors member

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    #7
    +1, I would have to agree with that one. Ever been told, don't touch it, it's very hot. What's the first thing you do?
     
  8. G-Force macrumors 6502a

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  9. banya95 macrumors member

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    #9
    Wrong answer. :)
     
  10. panzaman macrumors member

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    #10
  11. SaSaSushi macrumors 68040

    SaSaSushi

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    #11
    Then why is it not a universal issue on all new iMac panels? Nearly all of the iMacs I've seen on display locally here in Japan are tinge-free. Also, Dell ships their displays the same way as Apple.

    The only thing that is known for certain right now is that the problem exists, not its cause, thus the speculation.
     
  12. Nitro86 thread starter macrumors newbie

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    Oct 21, 2009
    #12
    I posed this topic because I thought someone more directly connected with "shipping" might be able to offer some insight as to how this possibility of package handling-caused damage might be addressed.

    Of course flower boxes are CLEARLY labeled as "FRAGILE" and I seriously doubt that more than a fractional handful of human handlers are "gorillas" in the way they treat goods. I've seen a significant lot of concern practiced by both warehousemen and deliverymenin all the freight companies, so that is not where I would place my concerns.

    I think the matter of expediency is more the issue. Have any of you seen just how FAST those conveyor belts travel ........? it boggles the brain! Even the USPS sorting machines are almost too fast to watch. Those mechanical "kickers" are necessarily designed for speed.

    I doubt that Apple, or other manufacturers of delicate products, are fully aware of this aspect of shipping. When my friend in the flower business had tried everything possible to reach a remedy, he went to the only remaining source of the problem (after addressing the trucker/shippers) and he found the answer.

    In light of Apple's stated mission to become even more "environmentally-aware" .... less packing material may have become an issue.

    Anyone?
     
  13. tombb macrumors member

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    Texas
    #13
    Upon lifting our new iMac off the front porch, I noted that the flat/wide shape combines with the weight to produce an awkward package. Handles might be nice. (The inner carton's handle makes for easy transportation, once the outer packing box is removed.)

    Unfortunately, handles would offer no protection from UPS's dilithium-powered sorting machines...
     
  14. kolax macrumors G3

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    Mar 20, 2007
    #14
    Yellow tint issues have been around for so long..

    I doubt rough handling is the sole reason.
     
  15. Yakuza macrumors 6502a

    Yakuza

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    #15
    Let me just say that the transportation or the handling could be indeed the problem, or part of the problem.

    A friend of mine ordered a couple of months ago a MacPro and a ACD 24", the monitor was inside a brown box, he MacPro was shipped with no extra box. needless to say that it looked like the MacPro box was used as those blocks that you put on the airplanes wheels? do you now? lol. The box, besides a small bump, it was all covered with black drag marks all over it. And, so does mine (on the brown box). What are doing to that boxes? Playing them like skateboards?
     
  16. panzaman macrumors member

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    Oct 20, 2008
    #16
    All IPS screens suffer this issue, NEC has implemented the ColorComp technology on their high end IPSs so to compensate the shift in color.
    Dell doesn't use Ups or Fedex for shipping here in Europe still I have been through 5 Dell's U2410 and all of them had the issue.

    It has nothing to do with the handling, the color shifting is caused by the way the different panels layers are laid on the factory, LG is specialized in tv panels where the color shifting is a no issue.

    I have noticed the same effect on a couple of cinema displays here at my local apple dealer (uk). 27" are more affected because they use much larger screens thus more chance for the tint shifting to be visible.
     
  17. SaSaSushi macrumors 68040

    SaSaSushi

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    #17
    My i7 iMac does not have a yellow-tinge and I have seen others (in person) without one as well. That is not to say it has absolute perfect color uniformity because that doesn't exist on any panel, at any price.

    Oh, and I have also seen iMacs with a yellow-tinge. It's not pretty.
     

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