iPhone 12 Pro Yellow Screen/Tint? Display seem "Warm"? Check here first!

[Micaltech]

I called Apple for the 20th time ?and I was told that they are aware of the problem but they have not received any communication yet so they advised me to wait for any news ... I was also told that it is useless to change the 'iPhone with another because this yellow screen problem is present in all devices

 

[rmarinheira]

Hni all!
Regarding the gap between the display and the frame, it's inherent to this new design.
In iPhone 12/12 Pro, the frame surrounds the whole display, so there has to be a gap so the display can slide into place.
As someone already said earlier, the display is sealed aganist an inner lip that exists below the display, so the gap does not mean the display is not sealed to the body of the iPhone.
Of course, during mass production, it is to be expecyted that this gap does not get evenly distributed by all sides of the display, yet, we're talking about very tight tolerances.
Yes, dust migh collect there, as it would if the gap was a bit thinner.
Just use a small lens cleaning brush and you're good to go.
Every design choice has its challenges.
That's how it is.
What's not realistic at all is to think that any brand will produce the absolute perfect phone.
My iPhone 12 Por has a slightly bigger gap on the lower half of the right edge if the display.
It's something you'll only notice if you're under bright sunlight and you have to move the iPhone to the proper angle to be able to get to see it.
If you slide a piece of paper you'll notice for sure.
But that's it.
It doesn't impair water resistance, and it's to be expected. Even if you get a phone with a perfectly centered display, i.e. with even gaps all over it, the gaps will be there. If no gaps exist, it weould be impossible to place the display during production.
Just relax and enjoy your phone.

 

[Six0Four]

Now we have a gap between display and frame? GG.

The top on mine has a gap and the bottom doesn't..

 

[rmarinheira]

Yes u are right. But lets speak about "up to 6 meters for 30 mins" water resistant. If u see motherboard or frame inside your 1200 dollar phone, how u will stop water go inside? And then, Apple will refuse problem, bcs, water damage is not covered. They paid huge amout in Italy few days ago because they not recognize water damage: https://www.gsmarena.com/apple_gets...or_its_water_resistance_claims-news-46512.php

Enough?

You're not seeing the motherboard. You're seeing simply the frame that surrouds the display.
The display gets surrounded by the frame and is glued on top of a lip that goes around the whole phone, and that's the waterproof barrier that prevents water from getting in the inside of the iPhone.
It's perfectly normal to get a piece of paper sliped between the frame and the display, that space has to be there so there's room to place the display during production, or to get it out and back again for a repair.
Check this photo below, you'll clearly see a wide black strip all around the interior of the iPhone. That's the seal where the display sits on top of.
It's pretty easy to see it's impossible to be seeing the motherboard or the inner part of the phone.
If you watch the picture closely, you can even see that on the right side of the phone that black lip is not event straight, so some portions are even a bit far away from the frame. In these portions, and under bright sunlight you'll probably see the metal shining. It does not mean there's some seal missing, it just means that for some technical reason, the lipa had to be moved in certain portions of the phone.
This image is pretty revealing and at the same time reassuring for those who fear to have received a defective iPhone.
That's what to expect.
I understand people who have high expectations on a product that is not cheap, but what you are seeing, is perfectly fine.
Just look at the picture closely. It's all there

 

[rmarinheira]

The top on mine has a gap and the bottom doesn't..

View attachment 1684251 View attachment 1684252

Every side has a gap. It has to.
What happens is that it is virtually impossile to guarantee the gap space gets perfectly distributed between all sides of the display.
Some will have a bigger gap on the top, some on the bottom, and others on left or right side.
It's normal....

 

[Six0Four]

Every side has a gap. It has to.
What happens is that it is virtually impossile to guarantee the gap space gets perfectly distributed between all sides of the display.
Some will have a bigger gap on the top, some on the bottom, and others on left or right side.
It's normal....

I understand what you're saying but i want my $1200 iPhone to have a smaller gap than my fathers $200 Motorola.

 

[Phone Junky]

I understand what you're saying but i want my $1200 iPhone to have a smaller gap than my fathers $200 Motorola.

You'll get whatever Apple's tolerances are.

 

[rmarinheira]

I understand what you're saying but i want my $1200 iPhone to have a smaller gap than my fathers $200 Motorola.

Well, I don't even know what to do with that argument. What does one thing have to do with the other?
You might exchange your iPhone times and times again, you'll probably will get a new one with a smaller gap on top, but a slightly bigger on the side. You'll either accept it and move on, or you return the phone and buy a Motorola.

 

[Stewdza]

Lets get back into the “yellow issue”. Anybody expecting SW update today, except me?

 

[nature]

Can you show pics of the gap? Not sure quite what you mean.

 

[IconIc215]

Well, I don't even know what to do with that argument. What does one thing have to do with the other?
You might exchange your iPhone times and times again, you'll probably will get a new one with a smaller gap on top, but a slightly bigger on the side. You'll either accept it and move on, or you return the phone and buy a Motorola.

People need to understand there is no such thing as a "perfect" device....its a mass produced item and there will be minor variances. Just because one person says its flawless doesn't mean another won't find something wrong with it. Bottom line if you continue to look hard enough for issues as opposed to just enjoying the device, you will surely find them.

 

[rmarinheira]

Lets get back into the “yellow issue”. Anybody expecting SW update today, except me?

In spite of all this discussion (it comes from previous years, already), I believe this is not an issue.
Don't get me wrong, te displays are clearly wamer, but this seems to be a trend for every OLED phones.
It happens with several other manufacturers.
It seems the manufacturers are getting their displays calibrated a bit more carefully, and that implies the color tone to be a bit on the warmer side.
I personally don't lke warm colors, to be honest.
Of course, very now and then you might get a cooler display, but those seem to be the outliers and not the other way around.
If you prefer a cooler display just apply a color filter and carefully adjust it against a display you like.
It might seem to be loosing a bit of brightness (but I still believe that it might just be a matter of perception).
I would bet nothing would be done by Apple about this as the displays are getting alibrated the way they decided to.

 

[Jutah]

Lets get back into the “yellow issue”. Anybody expecting SW update today, except me?

mee too, but it's very difficult... it hasn't been released the gm yet

 

[aakshey]

mee too, but it's very difficult... it hasn't been released the gm yet

Best case you get Beta 3.

 

[Stewdza]

In spite of all this discussion (it comes from previous years, already), I believe this is not an issue.
Don't get me wrong, te displays are clearly wamer, but this seems to be a trend for every OLED phones.
It happens with several other manufacturers.
It seems the manufacturers are getting their displays calibrated a bit more carefully, and that implies the color tone to be a bit on the warmer side.
I personally don't lke warm colors, to be honest.
Of course, very now and then you might get a cooler display, but those seem to be the outliers and not the other way around.
If you prefer a cooler display just apply a color filter and carefully adjust it against a display you like.
It might seem to be loosing a bit of brightness (but I still believe that it might just be a matter of perception).
I would bet nothing would be done by Apple about this as the displays are getting alibrated the way they decided to.

Nice answer but i am not really ready for workarounds.
What do you think about white point slider?
For the end, customer opinion is what should be on the fist place, not their decision what is best. But history tells that Apple have that side “we know what is the best for customer”. Lets see what will happen with this.
Too many pages here just to be clarified as normal...

 

[rmarinheira]

Nice answer but i am not really ready for workarounds.
What do you think about white point slider?
For the end, customer opinion is what should be on the fist place, not their decision what is best. But history tells that Apple have that side “we know what is the best for customer”. Lets see what will happen with this.
Too many pages here just to be clarified as normal...

That would be nice, but it is unrealistic.
Each manufacturer decides the calibration of the displays, and Apple has decided this way, similarly to what Samsung does.
Each and every high end Smasung phone has wamer colors as well, hence I said it seems to be a trend.
Producing somethign to every customer taste is impossible.
As for Samsung phones the color adjustment for the display is rather limited.
As for iPhones, the ecolor tone adjustment allows you to adjust the display to your likings.
You need a bit of patience and to do the adjustments in very small steps.
In the end, you'll get a great looking display.
Just give it a try.
I know, we have some users that say this is no solution, that there are perfect display out of the box, but facts tells us those are the outliers.
Most of the displays are calibrated to warmer tones.

Just give it a try. This is the first thing I do whenever I buy a new iPhone.
As to this being normal or not, I would admit that it could happen in one batch of an iPhone generation.
If confirmed, Apple would easily fix it.
If you search this forums, every year is the same, people complains os a yellow display gate.
It is not an issue.
It's an option, people.
No manufacturer would ignore such a massive issue, if it was an issue.
I am not taking Apple's side, I am just being rational.
Apple makes some questionable decisions, hands down, but in this case, I just think it's a matter of taste.
It's clear most customers do not like Apple calibration, but that's what it is.
No software update will solve this as this is intended.

 

[myllian]

Please stop with the non-sense that this is a conscious decision by Apple. They may be aware of it and tolerate it but there's no ****ing way Tim sat there and said "Yeah let's give this year's iPhones a yellow tint".

 

[Jetcat3]

I noticed that since the xs generation the panel have become more and more uniform.

This model year show minor to none variation from each panel as you can clearly read in this thread.

yes there some clearly defective units but the most are identical. They may be yellowish the 11, have a kind of glow or whatever but that’s it.
Mone of the most annoying issue of the X generation, for example, was the evenness of the display: starting from 11 all and I say all the panel I saw was perfectly even.

Unfortunately the trend started with the oled make the panel of every new gen more yellow.

I recall the “old times” with (from 5 to xs) the variation was huge... and so, at that times, you really play the lottery game.

now it does not worth it. If you do not accept the warmth of the tint and you can’t live with the color accommodation bandaid you’re done. Look elsewhere.

perhaps the next batches will be better, who knows. At the present the evidence is pretty clear to everybody.

Indeed, they are very uniform now at 99%!

 

[rmarinheira]

Please stop with the non-sense that this is a conscious decision by Apple. They may be aware of it and tolerate it but there's no ****ing way Tim sat there and said "Yeah let's give this year's iPhones a yellow tint".

Did you ever looked at a TV professionaly calibrated? By specialists that charge a lot for doing it?
If you haven't, you should.
Just to give you an example, I have an OLED TV that is set to my likings, with great bright whites (on the bluish side).
When I put that next to a professionally calibrate TV, the one calibrated has piss whites, to use your terms.
You definitely do not like proper calibration of the display (D65 point).
I am not judging you, as I also hate warmer image.
What I won't do is criticize Apple's decision of using strandar calibration just becaus I hate it.
it's not an issue, it's an option!
If I do't like it, I have two options: don't buy iPhones or just adjust color tone.
Simple as that.
If you have a couple of minutes of your time, watch this YouTube video in which it is explained why color tends to be warmer after a proper alibration.Vídeo here

 

[Tofucat05]

Did you ever looked at a TV professionaly calibrated? By specialists that charge a lot for doing it?
If you haven't, you should.
Just to give you an example, I have an OLED TV that is set to my likings, with great bright whites (on the bluish side).
When I put that next to a professionally calibrate TV, the one calibrated has piss whites, to use your terms.
You definitely do not like proper calibration of the display (D65 point).
I am not judging you, as I also hate warmer image.
What I won't do is criticize Apple's decision of using strandar calibration just becaus I hate it.
it's not an issue, it's an option!
If I do't like it, I have two options: don't buy iPhones or just adjust color tone.
Simple as that.
If you have a couple of minutes of your time, watch this YouTube video in which it is explained why color tends to be warmer after a proper alibration.Vídeo here

What you said is true based on all other major display reviewers. They all said the color accuracy on iPhones are the best, but the whites are warmer which is probably just meaning that it is more accurate. When I first got my new iPhone 12 PM, I noticed that the colors were more dull than my oneplus 6, however I had not realized that on my OP6, it was on the "vivid" setting which makes things much more saturated and colorful, but not accurate. I turned it to the "natural" setting which professional calibraters said was more accurate, and I noticed that the colors on the iPhone 12 are much nicer.

like you said,

explains it wonderfully

 

[myllian]

Did you ever looked at a TV professionaly calibrated? By specialists that charge a lot for doing it?
If you haven't, you should.
Just to give you an example, I have an OLED TV that is set to my likings, with great bright whites (on the bluish side).
When I put that next to a professionally calibrate TV, the one calibrated has piss whites, to use your terms.
You definitely do not like proper calibration of the display (D65 point).
I am not judging you, as I also hate warmer image.
What I won't do is criticize Apple's decision of using strandar calibration just becaus I hate it.
it's not an issue, it's an option!
If I do't like it, I have two options: don't buy iPhones or just adjust color tone.
Simple as that.
If you have a couple of minutes of your time, watch this YouTube video in which it is explained why color tends to be warmer after a proper alibration.Vídeo here

Please don't tell me about calibration, I'm sitting in front of a $1,500 freshly calibrated IPS/LCD Monitor and yes, to D65. iPhone whites are yellower/greener when comparing directly.
Also if you had read this thread you would know that some people and sites already measured the RGB balance and it was far from perfect, especially with low brightness.

 

[tomtad]

I called Apple for the 20th time ?and I was told that they are aware of the problem but they have not received any communication yet so they advised me to wait for any news ... I was also told that it is useless to change the 'iPhone with another because this yellow screen problem is present in all devices

Finally acknowledgement from Apple that all iPhone 12's have the yellow screen problem!

 

[Stewdza]

Please don't tell me about calibration, I'm sitting in front of a $1,500 freshly calibrated IPS/LCD Monitor and yes, to D65. iPhone whites are yellower/greener when comparing directly.
Also if you had read this thread you would know that some people and sites already measured the RGB balance and it was far from perfect, especially with low brightness.

Too much green color deviation with brightness change. It still may be 6500k.

 

[myllian]

Too much green color deviation with brightness change. It still may be 6500k.

well yeah, calibration is more than just adjusting the white's temperature.

 

[Hoyboy]

You're not seeing the motherboard. You're seeing simply the frame that surrouds the display.
The display gets surrounded by the frame and is glued on top of a lip that goes around the whole phone, and that's the waterproof barrier that prevents water from getting in the inside of the iPhone.
It's perfectly normal to get a piece of paper sliped between the frame and the display, that space has to be there so there's room to place the display during production, or to get it out and back again for a repair.
Check this photo below, you'll clearly see a wide black strip all around the interior of the iPhone. That's the seal where the display sits on top of.
It's pretty easy to see it's impossible to be seeing the motherboard or the inner part of the phone.
If you watch the picture closely, you can even see that on the right side of the phone that black lip is not event straight, so some portions are even a bit far away from the frame. In these portions, and under bright sunlight you'll probably see the metal shining. It does not mean there's some seal missing, it just means that for some technical reason, the lipa had to be moved in certain portions of the phone.
This image is pretty revealing and at the same time reassuring for those who fear to have received a defective iPhone.
That's what to expect.
I understand people who have high expectations on a product that is not cheap, but what you are seeing, is perfectly fine.
Just look at the picture closely. It's all there

That’s fair enough. The way you explain it makes sense. One thing I am confused about though is that my wife’s iPad Pro does not have any gap at all around any side of the screen. Is there a reason why the iPhone has random gaps and the iPad Pro doesn’t?