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mortenjensen

macrumors regular
Original poster
Hi all,
Urgent help needed: I followed the update message, I got from plugging my 6s to iTunes blindly. Had never had a problem before. But I keep getting an error now. The iPhone boots into the well-known screen with a cable and a iTunes logo. When I connect, it tries to update, but fails. Is the only solution then to wipe the entire phone and get back to fabric settings?
I am not sure, how old my last backup is. I did not check to see if iTunes took one automatically before updating. How can this be checked?
No way to circumvent the proces?
Morten
 
a message in iTunes saying that the update failed, no code or number. I am then suggested to go back to the original settings
[doublepost=1456148478][/doublepost]right now, I am trying to restore instead of updating - but that process is stalling as well - iTunes writes: waiting on iPhone - and nothing happens
[doublepost=1456148725][/doublepost]now I got the following error: 4005
[doublepost=1456149304][/doublepost]did a restart, used another usb-port - and then the process got back on track - restoring now
 
Set it in DFU mode and restore to a fresh version of 9.2.1.

DFU restore fixes all issues. Not by clicking restore through iTunes, but by setting it on DFU. Try that.
 
My 6 plus is having this problem too... trying DFU mode...

Update: DFU doesn't seem to have corrected it. (great acronym btw). I updated saturday the 20th and the phone shut down 2x that day but recovered by powering off. On Sunday the 21st it quit starting up altogether until I connected to iTunes, then restoring. Which usually fails but I have recovered it a couple times to (apparent) operating mode only to have it to end up back in recovery mode quickly (once it ran okay for about 12 minutes after a lengthy restore/resync).

What is up with this 13D20 version of 9.2.1?

Tried reboot, alternate USB port still failing to restore/recover the device. Looks like a trip to the apple store. I hate wasting time over there if it turns out to be the update but maybe it has uncovered something wrong with my phone.
 
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