YIKES: 9.2.1 update failure, killing my 6s

Discussion in 'iOS 9' started by mortenjensen, Feb 22, 2016.

  1. mortenjensen macrumors regular

    Joined:
    Mar 19, 2012
    #1
    Hi all,
    Urgent help needed: I followed the update message, I got from plugging my 6s to iTunes blindly. Had never had a problem before. But I keep getting an error now. The iPhone boots into the well-known screen with a cable and a iTunes logo. When I connect, it tries to update, but fails. Is the only solution then to wipe the entire phone and get back to fabric settings?
    I am not sure, how old my last backup is. I did not check to see if iTunes took one automatically before updating. How can this be checked?
    No way to circumvent the proces?
    Morten
     
  2. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #2
    What is the error?
     
  3. mortenjensen thread starter macrumors regular

    Joined:
    Mar 19, 2012
    #3
    a message in iTunes saying that the update failed, no code or number. I am then suggested to go back to the original settings
    --- Post Merged, Feb 22, 2016 ---
    right now, I am trying to restore instead of updating - but that process is stalling as well - iTunes writes: waiting on iPhone - and nothing happens
    --- Post Merged, Feb 22, 2016 ---
    now I got the following error: 4005
    --- Post Merged, Feb 22, 2016 ---
    did a restart, used another usb-port - and then the process got back on track - restoring now
     
  4. vertsix macrumors 65816

    vertsix

    Joined:
    Aug 12, 2015
    #4
    Set it in DFU mode and restore to a fresh version of 9.2.1.

    DFU restore fixes all issues. Not by clicking restore through iTunes, but by setting it on DFU. Try that.
     
  5. mortenjensen thread starter macrumors regular

    Joined:
    Mar 19, 2012
    #5
    thanks, that seems to be the next step, luckily, a reboot and a different usb-port did the trick
     
  6. amateur socialist, Feb 22, 2016
    Last edited: Feb 23, 2016

    amateur socialist macrumors newbie

    Joined:
    Feb 22, 2016
    #6
    My 6 plus is having this problem too... trying DFU mode...

    Update: DFU doesn't seem to have corrected it. (great acronym btw). I updated saturday the 20th and the phone shut down 2x that day but recovered by powering off. On Sunday the 21st it quit starting up altogether until I connected to iTunes, then restoring. Which usually fails but I have recovered it a couple times to (apparent) operating mode only to have it to end up back in recovery mode quickly (once it ran okay for about 12 minutes after a lengthy restore/resync).

    What is up with this 13D20 version of 9.2.1?

    Tried reboot, alternate USB port still failing to restore/recover the device. Looks like a trip to the apple store. I hate wasting time over there if it turns out to be the update but maybe it has uncovered something wrong with my phone.
     

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