Yosemite Itunes app how to backup songs?

Discussion in 'OS X Yosemite (10.10)' started by shankar2, Apr 25, 2015.

  1. shankar2 macrumors 6502

    Joined:
    Jun 7, 2009
    #1
    Hi, I use Yosemite and have itunes Match that has saved about my 5000 songs on the apple cloud.

    I tried to create a new library by pressing the option key while launching Itunes and then created a new library on the external (ExFat format) drive (usb).

    However after saving the library itunes refuses to launch and gives the following error message:

    the itunes application could not be opened. An unknown error occurred (13008)

    How do I backup all my itunes match songs onto my external usb drive? Kindly assist. Thanks!
     
  2. 0d085d macrumors regular

    Joined:
    Apr 23, 2015
    #2
    Other people with this problem seem to suggest that the following files have become corrupt:
    Code:
    iTunes Library Extras.itdb
    iTunes Library Genius.itdb
    iTunes Library Genius.itdb-journal
    Try deleting them. iTunes will recreate them.

    If that doesn't help, it may be that Ex-FAT isn't a support file system for iTunes 12. Don't hold me to that though.
     

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