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JoDe

macrumors newbie
Original poster
Oct 27, 2014
2
0
Hi

Since the update of Yosemite, I am having trouble with printing through the server printer. Overtime I try to print from Office (Word, Outlook, Excel or PowerPoint), I get the following error which shuts down the program I am trying to print from:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_CRASH (SIGTRAP)
Date/Time: 2014-10-27 13:35:57 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.4.5.141003
Crashed Module Name: merp
Crashed Module Version: 2.2.4.141003
Crashed Module Offset: 0x00004422
Blame Module Name: CUPSPS2PDECommon
Blame Module Version: 3.31
Blame Module Offset: 0x00012699
Application LCID: 1043
Extra app info: Reg=en Loc=0x0413
Crashed thread: 0

Any ideas?

Kinds Regards,
 
Did you try updating your printer driver since upgrading to Yosemite?
 
Hi, thank you very much.

There is no update yet from Canon.

Kinds Regards,
 
Check to see if there's an office update.

I've not run into any issues with MS Office, and my Canon printers and I'm running with Yosemite.
 
As a test and possible workaround: "print" the document as a PDF, then try to print the PDF from Preview.

If still crashing, probably driver issue, otherwise might be Office.

But as maflynn said, check for updates: I know there was an update on 10/14 that I installed for Office 2011 (I almost never print paper, and even then, it's a Brother printer, and it's working with Yosemite).
 
Printing problems

I am having same problem printing from office programs, Word and Excel since changing to Yosemite. I can save as a pdf and print but when trying from word or excel it shuts down the program. I had no problem with snow leopard.
Anyone found a fix?
 
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