Yosemite - Office printing problems

Discussion in 'OS X Yosemite (10.10)' started by JoDe, Oct 27, 2014.

  1. JoDe macrumors newbie

    Oct 27, 2014

    Since the update of Yosemite, I am having trouble with printing through the server printer. Overtime I try to print from Office (Word, Outlook, Excel or PowerPoint), I get the following error which shuts down the program I am trying to print from:

    Microsoft Error Reporting log version: 2.0

    Error Signature:
    Exception: EXC_CRASH (SIGTRAP)
    Date/Time: 2014-10-27 13:35:57 +0000
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version:
    Crashed Module Name: merp
    Crashed Module Version:
    Crashed Module Offset: 0x00004422
    Blame Module Name: CUPSPS2PDECommon
    Blame Module Version: 3.31
    Blame Module Offset: 0x00012699
    Application LCID: 1043
    Extra app info: Reg=en Loc=0x0413
    Crashed thread: 0

    Any ideas?

    Kinds Regards,
  2. maflynn Moderator


    Staff Member

    May 3, 2009
    Did you try updating your printer driver since upgrading to Yosemite?
  3. JoDe thread starter macrumors newbie

    Oct 27, 2014
    Hi, thank you very much.

    There is no update yet from Canon.

    Kinds Regards,
  4. maflynn Moderator


    Staff Member

    May 3, 2009
    Check to see if there's an office update.

    I've not run into any issues with MS Office, and my Canon printers and I'm running with Yosemite.
  5. NoBoMac macrumors 68000

    Jul 1, 2014
    As a test and possible workaround: "print" the document as a PDF, then try to print the PDF from Preview.

    If still crashing, probably driver issue, otherwise might be Office.

    But as maflynn said, check for updates: I know there was an update on 10/14 that I installed for Office 2011 (I almost never print paper, and even then, it's a Brother printer, and it's working with Yosemite).
  6. Ausiag macrumors newbie

    Jan 26, 2015
    Printing problems

    I am having same problem printing from office programs, Word and Excel since changing to Yosemite. I can save as a pdf and print but when trying from word or excel it shuts down the program. I had no problem with snow leopard.
    Anyone found a fix?

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