I have done, with no problems what so ever, Apple were very happy to help. I had a new one within 5 days. I love my pod (this is my 4th) and was extremely gutted when the scratches started from day one. It is not suppose to happen, I dont care what anyone says. If you have scratches send it back, grab a MF or invisible shield. And then you can through it around like you old one. If you really want to.