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You Won't Believe This... (PowerBook scratched and dented)
- Thread starter iGary
- Start date
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Holy Frickin' Frack, Gary. I can't believe the luck you've had of late.
Care to post pics of the damage? You know, some of us can't help our morbid curiosity.
Care to post pics of the damage? You know, some of us can't help our morbid curiosity.
iGary said:The new one will be here tomorrow. Hopefully in pristine shape.
Good luck Gary, all your troubles as of late I hope you get one with some extras as a few here have gotten...better video card or bigger HDD or something to bring back that smile
zelmo said:Holy Frickin' Frack™, Gary. I can't believe the luck you've had of late.
Care to post pics of the damage? You know, some of us can't help our morbid curiosity.
I should have, but I wanted to get the return logged in at FedEx so they would release the hold on the replacement and get it out, which they did - yay.
The bottom had a very deep and obvious scratch on it - I mean plainly obvious. I was willing to let that go - I don't care about the bottom.
Then I remembered all the posts about warped cases and I went around all the seems and right by the latch, there was a piece of the frame bulging outward.
Everyone was really nice at Apple, but geebus.
You know, their very lucky that you're so patient. I can't imagine what a typical person would say to them with all of the problems you've been having.
I'm so sorry - but not surprised - to hear that. Apparently, it's not only Rob but also the delivery people and Apple itself who are conspiring against you.
Next time, before you buy, let me know. I'll run up to NH and get one for you and inspect it before I leave the store.
And I'll even keep it for a month, just to be sure it's OK.
Next time, before you buy, let me know. I'll run up to NH and get one for you and inspect it before I leave the store.
And I'll even keep it for a month, just to be sure it's OK.
Some guys have all the luck... unfortunately iGary, you don't
Here's to hoping luck comes with the next pb
(you didn't perchance break a mirror or spill salt recently did you? )
Here's to hoping luck comes with the next pb
(you didn't perchance break a mirror or spill salt recently did you?
)jbooo said:Sorry to hear about your troubles... I had probs to with refurbs. Took Apple 2 times to get it right but when they did it was immaculate. Hang in there, Apple will make it right. You might even get freebies for the trouble... Always a bonus.
Good luck
yeah, I had lots of trouble with my ipod form bb and it was refurb! I had probs with it, I found it hard to use with my other(legal) music program, though i found how 2 import.
Then my HD would spin, it would reboot and repeat. applecare told me to let it drain the battery, recharge. didn't work. so i let it dry, return to best buy, wait for inspection by geek squad saying they recomend we return so I did.
They couldn't resell it. So i switched to a cheaper nonrefurb Creative Brick
I detailed this in my letter to apple, Just waiting to see whats in the mail
Yeah, just go buy a dell!
http://www.dell.com/
They have some laptop with real "sleek and durable" design on the front page!!!!!!
http://www.dell.com/
They have some laptop with real "sleek and durable" design on the front page!!!!!!
Jobs did it to you on purpose, for sticking that thing on his head.
You saw how he reacted with that whole biography thing.
You saw how he reacted with that whole biography thing.
I was thinking the same thing. My patience level is quite thin, and I've been lucky with the 4 Mac products I've owned...my only problems were owner-induced. Talk about loyalty...iGary deserves the customer of the year award, at least.rockandrule said:
And guess what?
The PowerMac Kernel Panicked on wake up from sleep twice yesterday, once during reboot and once while I was using it.
Another fun day on the phone with Apple. Except I am not getting off the phone untill they order me a new Quad with the same configs as this machine when I ordered it and send it to the Annapolis Store for me to swap.
Period. I've been patient enough for too long and now this is starting to cost me money. You can only tell a client so many times that your machine is broken.
The PowerMac Kernel Panicked on wake up from sleep twice yesterday, once during reboot and once while I was using it.
Another fun day on the phone with Apple. Except I am not getting off the phone untill they order me a new Quad with the same configs as this machine when I ordered it and send it to the Annapolis Store for me to swap.
Period. I've been patient enough for too long and now this is starting to cost me money. You can only tell a client so many times that your machine is broken.
iGary said:
They'd better give you a replacement. After all the troubles you've had it's the least they could do. If you don't get the desired result, go directly to Steve!
So, I spoke with a "Senior Representative" and he had me do log and error dump so he can send those to engineering...hopefully I hear something today.
I also sent him my long history of defunct junk I bought this year, so hopefully by the end of the day or early tomorrow, I have a new machine on the way. This is just crazy at this point.
I also sent him my long history of defunct junk I bought this year, so hopefully by the end of the day or early tomorrow, I have a new machine on the way. This is just crazy at this point.
Damn B*****s
Apple needs to do something about their QA NOW... I am always hearing and reading about defunct prods comig to people and that is just unacceptable considering their return policies...
Good luck iGary, everyone here is rooting for you, hope it helps with the Karma Police...
Apple needs to do something about their QA NOW... I am always hearing and reading about defunct prods comig to people and that is just unacceptable considering their return policies...
Good luck iGary, everyone here is rooting for you, hope it helps with the Karma Police...
devilot said:I think you reached the crazy point when you were so compelled to run a tire over your mouse!
They all but elluded to it. Honestly a new machine is kind of a pain in the ass because I have to sell the RAM in my current computer along with the video card, because they won't work in the newer machines.
I'll take a new, unopened Dual 2.7 - that's much easier for me. I doubt they have any, so we'll see what they do.
Apple's been really nice so far, and all the techs have been real courteous. I just want this resolved today so I can actually get down to work and concentrate without worrying about my machine.
What a long strange trip it's been with this thing...
