Your Computer Restarted because of a Problem

Discussion in 'MacBook Pro' started by LaharlKrichevskoy, Nov 10, 2015.

  1. LaharlKrichevskoy macrumors newbie

    LaharlKrichevskoy

    Joined:
    Nov 10, 2015
    #1
    A few days ago my computer ran into this error I've looked at other posts, however I didn't see one for this problem.
    No matter if I open, cancel, or use safe mode it's just stuck on a loop and I only see the wallpaper for a second or two.

    Thanks for reading and possibly helping.
     
  2. comics addict macrumors 6502a

    Joined:
    Feb 16, 2013
    #2
    Sounds like you got a kernel panic screen. Anything particular you were doing before seeing that screen?
     
  3. LaharlKrichevskoy thread starter macrumors newbie

    LaharlKrichevskoy

    Joined:
    Nov 10, 2015
    #3
    Sorry for the delayed reply.

    As far as I remember I was just on safari looking up a few things.
    My battery died and then this started.

    When I turn my computer on I'll get this

    image.jpg

    Regardless if I press either it will show my wallpaper for a second or two I can click something on the dock, however it goes back to that.

    I've tried booting up on safe mode and have gone into my recovery HD and used disk utility to see any errors however everything is verified and fine on that end.
     
  4. comics addict macrumors 6502a

    Joined:
    Feb 16, 2013
    #4
    I'm sorry I thought that you were referring to the grey message on white backgrounds that appear when one boots up. This another matter altogether I see. I would make sure to do a backup of all my important files that I want to keep and erase the drive to install OS X again as new. Then create a new user account and migrate manually all my files to it. If it happens again then I presume the drive is probably failing.
     
  5. campyguy macrumors 68030

    Joined:
    Mar 21, 2014
    Location:
    Portland / Seattle
    #5
    I'm guessing you're using OS X 10.11, you didn't specify which OS you're using - that would be helpful as well.

    I've experienced this as well, the dialog you're seeing is likely feedback from your Mac that it's recovered from a kernel panic. As to the "looping", I experienced that just last week as well, in a Standard User Account - I never "work" in an Admin account, only update apps and administer my Macs, but that's besides the point here.

    I "fixed" the problem by choosing the "Cancel" option, allowing me to get into the affected Account, then resetting my login Keychain in Keychain Access, restarting the affected Mac, logging back into the affected Account, then reentering my accounts and passwords - no problems since.

    I can't offer any more advice, I've seen apps that access my login Keychain crash my Mac - until I reset my login Keychain. I upgraded from Yosemite, and I'm assuming/surmising/guessing that 10.11's new built-in protections may be preventing apps from accessing the Keychain items.
     

Share This Page