"Your computer was restarted because of a problem"

Discussion in 'iMac' started by yoshibirdofan, Jun 27, 2012.

  1. yoshibirdofan, Jun 27, 2012
    Last edited: Jun 27, 2012

    yoshibirdofan macrumors regular

    Joined:
    Jul 7, 2010
    #1
    Interval Since Last Panic Report: 433925 sec
    Panics Since Last Report: 2


    Wed Jun 27 09:41:37 2012
    panic(cpu 2 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f81590860, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000028, CR3: 0x0000000086f50025, CR4: 0x00000000000606e0
    RAX: 0xffffff806ac54000, RBX: 0xffffff807f833a68, RCX: 0x00000000000007a0, RDX: 0x0000000000000000
    RSP: 0xffffff807f833950, RBP: 0xffffff807f833950, RSI: 0xffffff809ae3a100, RDI: 0x0000000000000000
    R8: 0x000000000000016d, R9: 0xffffff800d141c00, R10: 0xffffff800086f4d0, R11: 0x00080000001164a0
    R12: 0xffffff800c8499cc, R13: 0xffffff807f833988, R14: 0xffffff807f8339f0, R15: 0xffffff800c849908
    RFL: 0x0000000000010286, RIP: 0xffffff7f81590860, CS: 0x0000000000000008, SS: 0x0000000000000010
    CR2: 0x0000000000000028, Error code: 0x0000000000000002, Faulting CPU: 0x2

    Backtrace (CPU 2), Frame : Return Address
    0xffffff807f833600 : 0xffffff8000220792
    0xffffff807f833680 : 0xffffff80002c473a
    0xffffff807f833830 : 0xffffff80002da0cd
    0xffffff807f833850 : 0xffffff7f81590860
    0xffffff807f833950 : 0xffffff7f815be04c
    0xffffff807f8339d0 : 0xffffff7f815aa61e
    0xffffff807f833ad0 : 0xffffff7f815aa967
    0xffffff807f833bd0 : 0xffffff7f815ab061
    0xffffff807f833c40 : 0xffffff7f815a9a9a
    0xffffff807f833c80 : 0xffffff7f815c96af
    0xffffff807f833ca0 : 0xffffff7f8158163e
    0xffffff807f833cc0 : 0xffffff8000656d17
    0xffffff807f833ce0 : 0xffffff800029c122
    0xffffff807f833d30 : 0xffffff80002230b5
    0xffffff807f833d60 : 0xffffff80002148a9
    0xffffff807f833dc0 : 0xffffff8000223223
    0xffffff807f833de0 : 0xffffff80002516f9
    0xffffff807f833e20 : 0xffffff80002199ae
    0xffffff807f833e70 : 0xffffff800021a1fd
    0xffffff807f833eb0 : 0xffffff80002378f0
    0xffffff807f833ef0 : 0xffffff8000543ec9
    0xffffff807f833f40 : 0xffffff8000541a1e
    0xffffff807f833f50 : 0xffffff80005cd61b
    0xffffff807f833fb0 : 0xffffff80002daa13
    Kernel Extensions in backtrace:
    com.apple.ATIRadeonX3000(7.1.8)[BB62D2AF-725C-3D33-8009-C51F397EBB72]@0xffffff7f81571000->0xffffff7f8180bfff
    dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffffff7f80826000
    dependency: com.apple.iokit.IONDRVSupport(2.3.2)[D05CFB53-FB72-3613-8162-2D188DB04738]@0xffffff7f80c7f000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0xffffff7f80c47000

    BSD process name corresponding to current thread: WebProcess

    Mac OS version:
    11E53

    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: iMac12,1 (Mac-942B5BF58194151B)

    System uptime in nan
    Model: iMac12,1, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.64.8-P2P
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST3500418AS, 500.11 GB
    Serial ATA Device: HL-DT-STDVDRW GA32N
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Deskjet D2600 series, 0x03f0 (Hewlett Packard), 0x8011, 0xfd140000 / 5
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

    Help?
     
  2. Steve.P.JobsFan, Jun 27, 2012
    Last edited: Jun 27, 2012

    Steve.P.JobsFan macrumors 6502a

    Steve.P.JobsFan

    Joined:
    Jan 27, 2010
    Location:
    Cincinnati
    #2
    If you're able to boot, launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.

    Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.

    If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:

    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

    During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Safe mode is slower than normal, and some things won’t work at all.

    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.

    Also, do you have “Restart automatically if the computer freezes’” enabled in Energy Saver?

    This Apple Support Article should give you some more reference and information: "You need to restart your computer" (kernel panic) message appears (Mac OS X v10.5, 10.6)
     
  3. dskane macrumors newbie

    Joined:
    Jul 26, 2012
    #3
    Hi, I'm having the same problem, i followed your guideline for the other person with same problem, and here's the thing i found in console.

    Thu Jul 26 17:37:45 2012
    panic(cpu 0 caller 0xffffff80130b7b95): Kernel trap at 0xffffff8013088a23, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x00000001063d94a0, CR3: 0x000000000c2c8000, CR4: 0x0000000000000660
    RAX: 0xdfffff8016e129c0, RBX: 0xffffff8016e07530, RCX: 0xffffff8016dff658, RDX: 0xffffff80136bd460
    RSP: 0xffffff80fb2abb90, RBP: 0xffffff80fb2abbb0, RSI: 0x0000000000000000, RDI: 0xffffff8016e07530
    R8: 0xfffffffffffff000, R9: 0xffffff8024ccd6b8, R10: 0x00007fafa1800000, R11: 0x00000000ffffff00
    R12: 0xffffff8016e07530, R13: 0x000000000000007f, R14: 0x0000000000000000, R15: 0x0000000000000000
    RFL: 0x0000000000010287, RIP: 0xffffff8013088a23, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x00000001063d94a0, Error code: 0x0000000000000000, Fault CPU: 0x0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff80fb2ab830 : 0xffffff801301d5f6
    0xffffff80fb2ab8a0 : 0xffffff80130b7b95
    0xffffff80fb2aba70 : 0xffffff80130ce4ad
    0xffffff80fb2aba90 : 0xffffff8013088a23
    0xffffff80fb2abbb0 : 0xffffff8013076ba6
    0xffffff80fb2abc10 : 0xffffff801307be07
    0xffffff80fb2abc40 : 0xffffff8013075cf4
    0xffffff80fb2abc70 : 0xffffff8013075150
    0xffffff80fb2abcb0 : 0xffffff8013066b2c
    0xffffff80fb2abda0 : 0xffffff801306a890
    0xffffff80fb2abdd0 : 0xffffff8013035a23
    0xffffff80fb2abe10 : 0xffffff8013356607
    0xffffff80fb2abe80 : 0xffffff8013368a27
    0xffffff80fb2abf10 : 0xffffff8013368eb7
    0xffffff80fb2abf50 : 0xffffff801301b6b1
    0xffffff80fb2abf90 : 0xffffff80130b8123
    0xffffff80fb2abfb0 : 0xffffff80130ce47c

    BSD process name corresponding to current thread: coreservicesd
    Boot args: rp=file:///com.apple.recovery.boot/BaseSystem.dmg

    Mac OS version:
    12A269

    Kernel version:
    Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
    Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
    Kernel slide: 0x0000000012e00000
    Kernel text base: 0xffffff8013000000
    System model name: MacBookPro5,5 (Mac-F2268AC8)

    System uptime in nanoseconds: 770429473393
    last loaded kext at 41758889559: com.apple.driver.AppleBluetoothHIDKeyboard 165.5 (addr 0xffffff7f94977000, size 24576)
    last unloaded kext at 159017858287: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f94988000, size 8192)
    loaded kexts:
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
    com.apple.driver.AGPM 100.12.69
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleHDA 2.3.0f2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleMikeyDriver 2.3.0f2
    com.apple.driver.AppleUpstreamUserClient 3.5.10
    com.apple.driver.AppleBacklight 170.2.3
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
    com.apple.driver.AppleSMCLMU 2.0.2d0
    com.apple.driver.ApplePolicyControl 3.2.6
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleLPC 1.6.0
    com.apple.driver.AppleMCCSControl 1.0.33
    com.apple.driver.SMCMotionSensor 3.0.2d6
    com.apple.nke.webcontentfilter 5
    com.apple.driver.AppleUSBTCButtons 235.4
    com.apple.driver.DiskImages.ReadWriteDiskImage 344
    com.apple.driver.DiskImages.UDIFDiskImage 344
    com.apple.driver.DiskImages.FileBackingStore 344
    com.apple.driver.DiskImages.RAMBackingStore 344
    com.apple.driver.AppleUSBTCKeyboard 235.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 34
    com.apple.driver.AppleIRController 320.15
    com.apple.driver.AppleUSBCardReader 3.1.0
    com.apple.iokit.SCSITaskUserClient 3.5.1
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.2.0
    com.apple.driver.AirPort.Brcm4331 600.15.20
    com.apple.driver.AppleFWOHCI 4.9.5
    com.apple.driver.AppleAHCIPort 2.4.0
    com.apple.nvenet 2.0.19
    com.apple.driver.AppleUSBHub 5.1.6
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleUSBEHCI 5.1.5
    com.apple.driver.AppleUSBOHCI 5.1.5
    com.apple.driver.AppleEFINVRAM 1.6.1
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.7
    com.apple.driver.AppleACPIButtons 1.6
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.6
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
    com.apple.nke.applicationfirewall 4.0.39
    com.apple.security.quarantine 2
    com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard 165.5
    com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
    com.apple.driver.AppleHIDKeyboard 165.5
    com.apple.iokit.IOSurface 86.0.2
    com.apple.iokit.IOSerialFamily 10.0.6
    com.apple.driver.DspFuncLib 2.3.0f2
    com.apple.iokit.IOAudioFamily 1.8.9fc9
    com.apple.kext.OSvKernDSPLib 1.6
    com.apple.iokit.IOBluetoothFamily 4.0.9f8
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IOFireWireIP 2.2.5
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
    com.apple.driver.AppleHDAController 2.3.0f2
    com.apple.iokit.IOHDAFamily 2.3.0f2
    com.apple.driver.AppleGraphicsControl 3.2.6
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.IOPlatformPluginFamily 5.2.0d16
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.nvidia.nv50hal 8.0.0
    com.apple.NVDAResman 8.0.0
    com.apple.iokit.IONDRVSupport 2.3.4
    com.apple.iokit.IOGraphicsFamily 2.3.4
    com.apple.driver.AppleSMC 3.1.3d11
    com.apple.driver.DiskImages.KernelBacked 344
    com.apple.driver.AppleUSBMultitouch 235.7
    com.apple.iokit.IOUSBHIDDriver 5.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
    com.apple.iokit.IOUSBMassStorageClass 3.5.0
    com.apple.driver.AppleUSBMergeNub 5.1.5
    com.apple.driver.AppleUSBComposite 5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
    com.apple.iokit.IO80211Family 500.15
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.2.0
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOUSBUserClient 5.0.0
    com.apple.iokit.IOUSBFamily 5.1.6
    com.apple.driver.NVSMU 2.2.9
    com.apple.driver.AppleEFIRuntime 1.6.1
    com.apple.iokit.IOHIDFamily 1.8.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 220
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 344
    com.apple.iokit.IOStorageFamily 1.8
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.6
    com.apple.iokit.IOPCIFamily 2.7
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0

    Hope you can help.
    p.s. Have installed mountain lion twice, repaired disk permissions and verified and repaired disk, so far since the last repair disk, the mac has not crashed (fingers crossed) that the error is now resolved, but i also get the 'your computer restarted etc etc' problem.

    Thanks in advance
     

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