Other Your gift card has been emailed

icloudUser

macrumors regular
Original poster
May 20, 2019
163
59
Not sure where to post this.
Got this email after a purchase on the apple store. How to access this gift card? does not show up when i try to make another purchase or anywhere
 

icloudUser

macrumors regular
Original poster
May 20, 2019
163
59
Thanks Guys but why Apple had to make this so cryptic or mysterious i will never get.
I checked the junk folder - nothing in there, and the inbox has an an email with the title of this thread and link to my order.
 
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icloudUser

macrumors regular
Original poster
May 20, 2019
163
59
Spoke Apple CC. There is a problem with hotmail and co.uk email addresses.
They will email the gift card to a new email of mine so it should get sorted now.
thanks for the replies.
 

Stephen B

macrumors newbie
I have the EXACT same problem and came here hoping to find answers. I checked ALL my folders and couldn’t find the gift card email. Thank you for letting me know about the hotmail problem. But that still makes no sense to me as I get all my other emails from Apple at my Hotmail address. Including the receipt for the Black Friday product I bought that made me eligible for the gift card. I don’t know what Apple is doing, but this is unacceptable. I will call them today.

Thanks again!

Spoke Apple CC. There is a problem with hotmail and co.uk email addresses.
They will email the gift card to a new email of mine so it should get sorted now.
thanks for the replies.
 
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Reactions: icloudUser

icloudUser

macrumors regular
Original poster
May 20, 2019
163
59
Still no joy with this.
Rang Apple CC again. They said there is a huge backlog and confirmed that they will send it again. Lets see.
 

icloudUser

macrumors regular
Original poster
May 20, 2019
163
59
Received the GC finally in the email and tried to use it at the online apple store
Gift card has zero balance - I am told
What a joke is this