Your iMac Refurb Experience

Discussion in 'iMac' started by xzebra, Feb 24, 2018.


Where you satisfied with you refurb (How would you rate)?

  1. Looked and Ran Like New

    20 vote(s)
  2. Good but had a few blemishes

    0 vote(s)
  3. Good but had several blemishes

    0 vote(s)
  4. Disappointed but worked fine

    0 vote(s)
  5. Nightmare - Never again

    1 vote(s)
  1. xzebra macrumors newbie

    Feb 20, 2018
    I am looking for your thoughts and success with iMac refurbished items?

    Has anyone had less than successful experience with an iMac Rerfurb?

    Did any of you use the extended iCare on your purchase and have you ever needed it?
  2. Butch11 macrumors newbie


    Sep 14, 2012
    Got my iMac from the refurb store this week looks and runs like new.
    I also purchased AppleCare +

    I got tired of waiting for a new Mac mini.
  3. iliasp macrumors member


    Jan 23, 2013
    Two years in with a 2015 5K iMac and everything is flawless
  4. nambuccaheadsau macrumors 68000


    Oct 19, 2007
    Nambucca Heads Australia
    Purchased four and all 100%.

    Only buy from Apple as other sellers do throw about the 'refurbished' title. Apple refurbs come with the current operating system and a full 12 months warranty, and you can option AppleCare or even better AppleCare+ if you are in USA or Japan, the only places AppleCare+ is offered.
  5. kazmac macrumors 604


    Mar 24, 2010
    On the silver scream
    My only experience was quite bad. Hard drive died shortly thereafter. This was 8 years ago. It was the only time I did not buy AppleCare.

    To be fair, I had to return two BTO models after that, but I've had great success with the two stock models I've owned since August 2010 (a 21.5" and now a 2013 27" which has been just fine.)

    My recommendation: I've had great success buying stock model iMacs over the past 7.5 years, so I'd recommend a stock model 27" on sale.
  6. TechRunner macrumors newbie


    Oct 28, 2016
    I've owned two. One lasted four years before the screen went bad, and I was using it 6-10 hours a day. The other I used for three years and sold to a friend, and he's still using it a year or so later. I've also bought an iPad and two iPod touches as refurbs from Apple, no problems with those either. And no AppleCare.

    +1 to those who've said to only buy from Apple...
  7. iMacDonald macrumors member


    Oct 27, 2016
    I've looked at the refurb section on the UK Apple store the last few weeks.
    Very sparse I have to say when it comes to Macs. :(
  8. Glmnet1 macrumors 6502a

    Oct 21, 2017
    I'm in Canada and it's also very sparse if you have an idea of what specs you want. I tracked the refurb store for a while for a base-ish 27" iMac with SSD. It seems that only the top-end are sold as refurb with SSD, the low-end have the 1-2TB FD... So in the end I'd end up paying much more for specs I don't need just to save a few bucks on what I do need.

    I'm not sure if Apple makes modifications to the BTO before reselling them as refurb or if it's a very strong trend that low-end iMac are always bought with FD.

    Also you can't replace the mouse for a trackpad or get the full keyboard.
  9. Darmok N Jalad macrumors 68000

    Darmok N Jalad

    Sep 26, 2017
    Bought a refurb iMac 5K last week. Looks great, works great. You'd never know it wasn't new. Opening the box even brought about that sweet smell of new electronics. Mouse 2 and Keyboard appear to be brand new. Comes with a 1 year warranty, and while I'm rarely an extended warranty guy, I'll be getting AppleCare soon just because the 5K iMac is relatively expensive and not very user-serviceable.

    As for the selection of items in stock, I found that you have to figure out what configuration you want in advance, and then check the store multiple times a day. I wanted a 256GB SSD model, and my experience was that I had about 5-10 minutes to buy one when one popped up before someone else would take it. Seems like your chances are better in the late evenings.
  10. iMacDonald macrumors member


    Oct 27, 2016
    I guess most are the base models that get returned and most people might consider upgrading a FD just for space and most simply don't understand the physical and speed differences between a spinning disk and full flash ssd cards. There is no real graphical information to show what's inside a standard iMac.
    A FD in a 27 iMac today with THAT screen is like placing a two litre petrol engine in a new Ferrari.
  11. Glockworkorange macrumors 68000


    Feb 10, 2015
    Chicago, Illinois
    Oh man, you just jinxed yourself...probably will release one this summer!

    But iMacs are sick, so I am sure you'll be fine.
  12. nambuccaheadsau macrumors 68000


    Oct 19, 2007
    Nambucca Heads Australia
    They are that sparse Down Under iMacs and Mac Pros are not sold by the Refurbished Store, direct to Resellers. All one can purchase is MB and MBP.
  13. johnrtaylor macrumors newbie

    Jul 15, 2011
    Croydon UK
    I spent a couple weeks checking the UK Apple refurb section for the iMac with the spec I wanted, iMac's would pop up on the refurb store but they sold more or less immediately, none had the right spec. Eventually I got the spec I wanted, 2017 iMac, i7 4.2Ghz, 16GB Ram, Radeon Pro 580 8GB, 3TB Fusion Drive, Magic Mouse 2 and Keyboard.

    It was delivered in a plain white box but the iMac is, as new, faultless with no cosmetic defects, and I paid £2329.00 which is a saving of £370.00.

    I would use the refurb store every time, but be prepared to wait for the spec that you want.
  14. kevo0822 macrumors 6502

    Jul 13, 2007
    New England
    My first iMac was an Apple refurb... I had absolutely no issues with it and it's still working great for my parents. I actually got a silent upgrade when I ordered. The iMac I received had an i7 instead of i5 and 16gb instead of 8gb of memory. Higher spec GPU too. VERY pleasantly surprised.

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13 February 24, 2018