"Your iPhone battery may need to be serviced" Message

Discussion in 'iOS 10' started by adham7897, Feb 26, 2017.

  1. adham7897 macrumors member

    Joined:
    Jan 27, 2017
    #1
    Apple said they'll add this message to iOS 10.2.1 "in the coming days".
    I think my battery needs replacement but don't see that message.
    Did it start showing yet?
    And does anyone see it on 10.3 Beta 3?
    Or is it currently only on 10.2.1?
    https://support.apple.com/en-us/HT207453
     
  2. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #2
    It depends on the current status of your battery. But I don't see this message yet on my device, although it's battery life is not that good as it was before.
     
  3. adham7897 thread starter macrumors member

    Joined:
    Jan 27, 2017
  4. cazlar macrumors 6502

    Joined:
    Oct 2, 2003
    Location:
    Sydney, Australia
    #4
    I just noticed this message on mine today. The last month I've been noticing lots of weird battery drain/shutdown issues, so not surprised. This is on a iPhone 6 bought at launch, so just under 2.5 years old (and therefore out of any Australian warranty, boo!)
     
  5. adham7897 thread starter macrumors member

    Joined:
    Jan 27, 2017
    #5
    Are you on 10.2.1 or 10.3 beta?
    A screenshot, please?
     
  6. cazlar macrumors 6502

    Joined:
    Oct 2, 2003
    Location:
    Sydney, Australia
    #6
    I'm on 10.2.1. Can do a screenshot when have time later, but it looks exactly as in article linked above
     
  7. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #7
    Yeah being 2.5 years old, the battery is definitely consumed. You would only get a free replacement with AC+ not just the standard 1 year of AppleCare unless it failed prematurely, but in your case it did not.
     
  8. cazlar macrumors 6502

    Joined:
    Oct 2, 2003
    Location:
    Sydney, Australia
    #8
    I suspect so. Well, I've booked into a Genius appointment in a few days, never know, I may get lucky what with the 6S replacements and media on at the moment, otherwise probably still worth paying for a new battery anyway cause I plan to gift this phone to a family member when I upgrade later in the year.

    FYI: just ran some battery apps - they put mine at 55-61% health (i.e. 1000 or 1100 mAh down from 1810mAh). None of them seem to give cycle numbers so I'm guessing Apple took that out of the APIs at some point?
     
  9. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #9
    If you have a Mac you can check Coconut battery, this will give battery cycles. At 2.5 years, I would be shocked if you are under 800. Battery is rated for 80% after 500 cycles. You being 55-60%, you would be around 1000 cycles.
     
  10. cazlar macrumors 6502

    Joined:
    Oct 2, 2003
    Location:
    Sydney, Australia
    #10
    Thanks for the pointer to this app! Coconut is saying max charge of 1033mAh (which equates to what the iOS apps report) and 761 charge cycles. Age of phone is 899 days according to it BTW. So health is probably a bit lower than it should be based on cycle # alone, but maybe the 3 hot summers it has lived through have contributed to the decline.
     
  11. Vorkeyjones macrumors member

    Vorkeyjones

    Joined:
    Aug 20, 2016
    #11
    Bit of an exaggeration. I have a 4S on iOS 7 that's at least 5 years old and the battery is still great.
     
  12. decafjava macrumors 68000

    decafjava

    Joined:
    Feb 7, 2011
    Location:
    Geneva
    #12
    Lucky you! Although you must have taken good care of your phone (loved the 4 series model btw).

    Let me repeat that the best way to check your phone's battery without going in to Apple is to get coconut battery - http://www.coconut-flavour.com/coconutbattery/ - if you have a Mac or iBackupBot which works with both Mac or Windows - here's how to check battery here - http://www.icopybot.com/blog/check-ipad-iphone-battery-charge-cycle-count-without-jailbreaking.htm

    Both give you a lot more info than the battery apps available on the app store especially after ios 10 removed a lot of info one could see before.
     
  13. Vorkeyjones, Mar 2, 2017
    Last edited: Mar 2, 2017

    Vorkeyjones macrumors member

    Vorkeyjones

    Joined:
    Aug 20, 2016
    #13
    Thanks. Just downloaded the app and it's very useful.

    If I'm reading this correctly, my iPhone 4s battery is doing even better than I thought. Almost 5 years old and it's barely lost any of it's design capacity.

    [​IMG]
     
  14. mrochester macrumors 65816

    Joined:
    Feb 8, 2009
    #14
    This is why phones don't actually need removable batteries.
     
  15. WashupDawg macrumors regular

    Joined:
    May 26, 2010
    #15
    That's very good for a 5 year old battery.

    What are your charging habits?
     
  16. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #16
    I think you missed the point. Being 2.5 years and getting the service notification definitely means the battery is consumed and not a defect.
     
  17. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #17
    Agreed. It also depends on how the battery is managed throughout the life of the phone as well. If it's maintained and charged regularly, not subjected to unhealthy temperatures and battery draining third party applications, iPhone batteries can well beyond 2.5 years. It's more user based, then the battery's itself at times.

    I know those who have an iPhone 4s who still have their original battery intact and it's still going strong. Every situation varies and no two phones will have the same battery statistics. What Apple recommends isn't a prediction of what will happen over the course of the iPhone.
     
  18. Vorkeyjones macrumors member

    Vorkeyjones

    Joined:
    Aug 20, 2016
    #18
    I don't think I've been doing anything special. I should point out that it's been my backup phone for the last few years, so it's not like I've been draining the battery by 80% every day and then recharging it. I tend to only use it when I'm lying in bed at night and I only charge it once the battery is completely dead, which happens maybe twice a week. Another thing that might help is that I don't play games on this phone, so it rarely ever gets hot.
     
  19. yongtjunkit macrumors member

    Joined:
    Feb 5, 2016
    #19
    My iPhone 5 battery has bloated before but I didn't notice the message at all, it kept turning off/ suddenly reboot and according to ibackup bot, it's already more than 500
     

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