Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

"Your new phone requires a new SIM, please visit AT&T"??

H

HXGuyAZ

macrumors 6502
Original poster
Sep 3, 2014
345
1
I restored from backup on a new iPhone 6 and it said No Service so I took the SIM out of the old AT&T one and put it in the new phone, works great, but then I got a text from AT&T saying something like "Your new phone requires a new SIM for use all features, please visit an AT&T store."

I'm guessing there's no need for that, just use the old SIM? Seems to be working fine.
 
As long as everything is working fine, then you can probably just ignore the text.
 
pshifrin said:
My 5S AT&T Sim is working perfectly in my VZ 6. Maybe the text is referring to this?

http://about.att.com/story/att_laun...r_m2m_and_connected_device_manufacturers.html

If your phone is working, I would ignore for now and go to an AT&T store in a few weeks when things calm down and ask for a new sim.
Click to expand...

Same here, TMO\Unlocked and got the message. I called in and he said it was probably triggered by my IMEI not matching, so he updated it. He said since it's been over a year since I got my sim, going in at some point couldn't hurt.... but he said not necessary.
 
So the restore/activation seems to be a little different if the phone was purchased through Apple directly vs AT&T.

With the AT&T phones, once I plugged into iTunes, it detected it and asked if I want to restore from latest backup but never said anything about activation. It says No Service so I just swapped the SIM.

With the phone from Apple, when I plugged it into iTunes it said "Congratulations! Your phone number is...etc" and it activated it right away, didn't need to swap the SIM.
 
I just did the activation on the ATT's web page for my phone, and it transferred my account to the new SIM. I don't know what might not work with the old iPhone 5 SIM, but I suppose that with additional LTE support, the old one might not work with them.
 
It's likely because the SIM is not secure element it was something new they launched. On the android side it's where isis stored your cc detail I believe
 
My wife and I both received that message after swapping in our iPhone 5s SIMs. There was an AT&T rep at the Apple Store on launch day, so I told her what happened, and she gave me 2 new SIMs. They have grey in the corner with a purple stripe, which means they are the secure SIMs that are used for ISIS. Neither of us got the message after installing those SIM cards, so maybe the iPhone 6 does check to see if there's a secure SIM installed.
 
I got that message for my wife's iPhone 6, even though we never switched SIM cards. Called 611, waited 35 minutes for someone to answer, and was told to ignore the message if the phone was working fine.
 
The SIM card you had was a non NFC sim. Would not be able to do apple pay when available.
 
Nfc is in the phone correct. But the SIM card authenticates it. Without the chip in the SIM card nfc is useless to have in the phone

----------
WilliamG said:
NFC is in the phone itself, not the SIM.
Click to expand...


Nfc is in the phone correct. But the SIM card authenticates it. Without the chip in the SIM card nfc is useless to have in the phone
 
petey2133 said:
Nfc is in the phone correct. But the SIM card authenticates it. Without the chip in the SIM card nfc is useless to have in the phone

----------




Nfc is in the phone correct. But the SIM card authenticates it. Without the chip in the SIM card nfc is useless to have in the phone
Click to expand...

So a nano sim from an iPhone 5 for example couldn't authenticate NFC in the iPhone 6?
 
No. Nano sims in the iPhone 5 and 5s were not nfc compatible. For instance androids use two style sims. Micro nfc and just micro. In fact if you have a non nfc style sim in a galaxy series phone and even attempt to open the app softcard (formerly known as Isis) it will say sim not compatible and instantly close out

----------
KingFudd said:
So a nano sim from an iPhone 5 for example couldn't authenticate NFC in the iPhone 6?
Click to expand...


I fact most retailers did not even receive nano nfc sims yet. So on launch day if you had an issue places like best buy mobile and smaller retailers don't even have them yet for the iPhone. I confirmed with my local best buy mobile too yesterday while talking to a friend who works there.
 
Just came form the AT&T store and got a new NFC compatible Sim for my unlocked T-Mobile IP6. Took 10mins, free of charge.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back