I've been thinking similar things to yourself I suppose what really tips the boat for me is Apple's arrogance with certain issues such as removing Firewire from Macbooks for instance - I know its a can of worms to mention it but it gets the point across-
Locking users out of a certain functions making things difficult, seemingly just for the sake of it which is hard to explain but after using a Mac for a while one want's to do a bit more than the current system allows, if you know what I mean?
I feel the same.
I really think that with regards to Apple's laptop line, the options are lacking, and perhaps the solution is, believe it or not, a 4rd line of laptops (if you include the MacBook Air as its own line). This FireWire, glossy screen "issue" is a simple example. Apple designed the MBP and MB to have a very similar appearance, but an essential part of their new design (aesthetically speaking) is based around having that high-gloss glass screen.
Rather than making us choose either this laptop or that laptop, they could create another laptop model without the consumer frills, but with all the "work" related frills like matte screen, firewire, 4-in-1 card reader, esata, and perhaps even a 3rd USB slot in their 15" MBP. Perhaps not all of them, but a few of them.
I'm not telling Apple that their MB and MBP design is bad or incomplete for everyone, but that there are some people who are more interested in achieving their goals and accomplish tasks with their laptop more than anything else.
SJ once said that you need to think long and hard before you add a feature, because once you add it in, it's nearly impossible to take it away from the customer. Well, they started taking things away, and now I don't understand what they're thinking.