Youtube app does not work

Discussion in 'iPhone Tips, Help and Troubleshooting' started by pbateman, Feb 23, 2009.

  1. pbateman macrumors regular

    Joined:
    Jan 9, 2009
    #1
    Is anyone having issues with youtube? As of this morning i am unable to play about 99% of the videos in youtube when going tru the youtube app. the error is "This movie could not be played".
    Everything was working fine as of last night, no changes have been made. I checked the apple support forums and apparently a few other people are experiencing this....
    if i go tru Safari, i am able to play the videos ok though....very weird.
    Thanks
     
  2. iphones4evry1 macrumors 65816

    iphones4evry1

    Joined:
    Nov 26, 2008
    Location:
    California, USA
    #2
    Beginning at about 2am, certain Youtube videos stopped working on iPhone. They still work on the regular computer, and they are not simply "verify your age." They are videos all throughout Youtube. For me, I would say about 50% stopped working and about 50% still work. All of them still work on the regular computer. Here is what the screen looks like:
     

    Attached Files:

  3. pbateman thread starter macrumors regular

    Joined:
    Jan 9, 2009
    #3
    Thats the exact thing I'm getting, however found it strange that I contacted a coworker who works about 40 min. away and his works just fine.
    The difference is for me it's about 95% or more videos give me that error, definitely not 50-50. I mean just going to the "most viewed" page and trying to click on any of them brings up that message so it's not like im picking some obscure videos.
    Well at least I'm not alone....
     
  4. TranceNW macrumors regular

    Joined:
    Aug 18, 2007
    Location:
    Essex, United Kingdom
  5. iParis macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #5
    You're definitely not alone. I've had the same problem with my iPod touch.
    It's weird because it's even videos I have bookmarked and know I've watched.
     
  6. cmdale101 macrumors member

    cmdale101

    Joined:
    Feb 23, 2009
    Location:
    Cleveland, OH
  7. fuzion11 macrumors 65816

    fuzion11

    Joined:
    Sep 24, 2008
    Location:
    Hamilton, Ontario
    #7
    I'm in Toronto and I'm having the same problem with my youtube app.

    It worked perfectly last night, and now this morning it's good for *hit!
     
  8. iphones4evry1 macrumors 65816

    iphones4evry1

    Joined:
    Nov 26, 2008
    Location:
    California, USA
    #8
    Any updates? It's still not working on my phone. This is unlike Apple to let such a catastrophic error to occur and allow it to go 19 hours in the absence of repair. What is going on ???? :confused:
     
  9. iParis macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #9
    Still having the problem.
    It's proabably an issue with one of YouTube's servers.
     
  10. Resist macrumors 68030

    Joined:
    Jan 15, 2008
  11. pbateman thread starter macrumors regular

    Joined:
    Jan 9, 2009
    #11
    I was able to fix mine last nite by doing a restore on the phone.....I heard some people doing the same and still having the issue but for others it worked.
     
  12. fuzion11 macrumors 65816

    fuzion11

    Joined:
    Sep 24, 2008
    Location:
    Hamilton, Ontario
    #12
    I called Rogers (Canada) customer service a couple of minutes ago and they said they've received hundreds of calls regarding the youtube issue.

    They said it has nothing to do with cellular or apple...it is solely to do with youtube servers.

    I'm not sure if I should believe the C/S agent or not....she could have been just passing the buck on the problem.

    Any thoughts?
     
  13. iParis macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #13
    I'm tempted to call Apple Support.
    I still think it's a problem with the YouTube servers.
     
  14. pbateman thread starter macrumors regular

    Joined:
    Jan 9, 2009
    #14
    I called them yesterday...they were the ones who suggested a restore, however for some the restore did not fix the issue, i dont think its with youtube because if you go to Safari and play the videos tru there, it works fine
     
  15. iParis macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #15
    A restore would most likely not fix the issue since this is a widespread problem.
     
  16. fuzion11 macrumors 65816

    fuzion11

    Joined:
    Sep 24, 2008
    Location:
    Hamilton, Ontario
    #16
    BTW the Rogers rep suggested restoring and/or resetting network settings....I agree with the above post, I don't think it would help considering the wide spread of this issue.
     
  17. Qianlong macrumors regular

    Joined:
    Oct 23, 2004
    Location:
    .BE
    #17
    Seems I also got a problem. All the vids in the "most viewed Today, This Week,..." section won't work.

    But my bookmarked videos work and also if you do a search for ex "kristen Bell + Ferguson", "oscars 2009" those videos work.

    But a search for the "crazy woman at Hong Kong airport" won't load.

    seems the problem are with newer vids, maybe someone at youtube switched or mixed up the regular flash vidz server with the mp4 specific iphone/ipod touch files???


    Ipod Touch 1st gen, 16Gb + JB + fw 2.1

    I live in Europe.
     
  18. iParis macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #18
    This is definitely not a specific region or device problem then, look below:

    16GB iPod touch 2nd Gen 2.2.1

    I'm in America.
     
  19. iParis macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #19
    I also just called and they said for me to restore even after I told them that will not work!
    And why is it that every time I call AppleCare I get some guy that can't even speak English!
     
  20. iphones4evry1 macrumors 65816

    iphones4evry1

    Joined:
    Nov 26, 2008
    Location:
    California, USA
    #20
    I'm going to go to the Apple store in my area and tell the guys at the Genius bar and see if they can "file a report" to Apple's tech team up in Cupertino. It will be interesting to ask the Apple employees how many other people have come in saying that Youtube isn't working right. As far as I'm concerned, since Apple advertises Youtube in their advertisements and the phone comes preloaded with a Youtube icon, although Apple may not be Youtube, Apple is responsible to their own customers and Apple better get on the phone with Youtube and get this fixed ASAP. Believe it or not, if Apple does nothing, users could actually file a class action lawsuit against Apple (since the phone is advertised showing Youtube and it comes pre-loaded with Youtube). I have absolutely no intentions to file a lawsuit, but Apple would be making themselves susceptible to a lawsuit from someone else *IF* they do nothing at all about this problem.
     
  21. Ivan P macrumors 68030

    Ivan P

    Joined:
    Jan 17, 2008
    Location:
    Home
    #21
    If they told you to restore then they could obviously speak English :)
     
  22. iParis macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #22
    Ok, let me rephrase that.
    Why can't I ever get one that can speak fluent English.
     
  23. DGaio macrumors newbie

    Joined:
    Jan 8, 2008
    #23
    It seems to be a Youtube App problem. If you go through Safari, youtube site, search for the video and click it, it will work.
     
  24. ceuyan macrumors member

    Joined:
    Jul 1, 2008
    #24
    youtube and embedded video problem [SOLVED]

    i was having similar issues as the rest of you guys. youtube videos and any embedded videos were not working. i did a reset and a restore and i was still having issues.

    THE FIX!

    reset all settings

    SETTINGS > GENERAL > RESET > RESET ALL SETTINGS
     
  25. pbateman thread starter macrumors regular

    Joined:
    Jan 9, 2009
    #25
    That wont work for all....i did that on the first day and didn't do anything for me. In my case, the Restore fixed it, but for others even that has failed
     

Share This Page