Zaggfolio buyers BEWARE!

[fishmd]

I ordered a ZaggFolio for the new iPad in alligator leather that was clearly ordered and sent for the new iPad. When it arrived, I tested it and it did not turn the iPad on and off. I called customer support and they told me that they had mistakenly shipped Folios for the new iPad without the magnet repair. They agreed to ship me a "new" and "magnet-fixed" Folio but told me that they were backordered until early May.

So, they were very nice, but this strikes me as a significant quality control error to watch out for. I am waiting for my new Adonit Writer Plus and will post my comparison when it arrives.

Hey, did you get your writer plus shipped out yet? I ordred too, but still has not shipped.

I have one of the new zaggfolios also, and am hoping the return it once I get the writer plus as I am pretty sure I will like that one a lot better. I hate that with the zagg you are stuck with only one angle for the iPad to sit at.

 

[ZAGGchick]

ZAGGfolio facts...

I want to take a moment and give some facts about the ZAGGfolio rumors that are flying around. Please feel free to share this information with other people who may benefit from it. If there is any further question or need of assistance please feel free to contact me on Facebook or Twitter (@ZAGGchick).

Folio redesign:
Our ZAGGfolio has under gone a simple redesign to allow it to work with both the iPad 2 and the new iPad. Due to the very similiar designs of the two iPads this design change only required a minimal adjustment to increase the interior size. Inside the top portion of the ZAGGfolio is a thin layer of padding under the micro-fiber lining. This padding allows for a flexible and resilient cushion which accommodates the variances in manufacturing for both the iPad and the ZAGGfolio. By reducing the thickness of this padding we are able to not only fit the iPad 2, but can accommodate the slightly thicker new iPad. No other changes were required to enable full functionality of the new iPad.

Magnet issue with folios not putting iPad to sleep:
With the new iPad the internal switch that allows the device to be put to sleep is now only activated by the negative polarity of a magnet inside of a cover or ZAGGfolio. We identified this change the day of the launch of the new iPad and have corrected the manufacture of all ZAGGfolios to ensure that this function works properly. Some ZAGGfolios were shipped prior to the launch of the iPad and may not place the device in sleep mode when closed. We will exchange any folio that has the internal magnet in the wrong configuration. Just find me on Facebook or Twitter (@ZAGGchick) and send me a private message with your order number and details and I will get you taken care of.

Packaging.
With the launch of the new iPad, we were unaware of the proper nomenclature to use prior to its official announcement. In order to have the new ZAGGfolio available at launch the decision was made to package these new ZAGGfolios in a very similar box with a new UPC (843404082810). We also changed the background of a particular logo on the front to all white which would serve as a visual cue to retailers to differentiate it from the existing ZAGGfolios. Many of these new ZAGGfolios were already packaged and en route to distribution centers prior to the launch of the new iPad. Although we were confident that this ZAGGfolio worked with the iPad 2, we would not know until the actual date of launch of the new iPad that it would work with certainty, therefore the printed packages only stated that it was compatible with the iPad 2. Testing the morning of the launch (after we had purchased the new iPad) confirmed that it worked well. At this point we began in earnest to add a sticker to include the compatibility for both the iPad 2 and the new iPad to as many of the packages as possible.

I hope that his helps clear up any questions or concern you may have with your ZAGGfolio.

ZAGGchick